The purpose of this role is to support and maintain the application platforms to ensure that they are reliable scalable maintainable and high availability.
Job Description:
Key responsibilities
Delivers local and Global application services to the business within agreed SLAs
Contributes to the delivery and implementation of operational projects to support the business
Contributes to the pro-active continuous improvements to ensure performance scalability capacity security supportability and maintainability is maintained for all supported applications and systems
Ensures Service support documentation (processes procedures service catalogue information operational documentation) is created and maintained for all supported applications
Follows the Global Service Management processes (Incident Problem Change Release) to ensure adherence to the global process standards
Location:
São Paulo
Brand:
Global Technology
Time Type:
Full time
Contract Type:
Permanent
Required Experience:
Junior IC
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable scalable maintainable and high availability.Job Description:Key responsibilitiesDelivers local and Global application services to the business within agreed SLAsContributes to the delivery ...
The purpose of this role is to support and maintain the application platforms to ensure that they are reliable scalable maintainable and high availability.
Job Description:
Key responsibilities
Delivers local and Global application services to the business within agreed SLAs
Contributes to the delivery and implementation of operational projects to support the business
Contributes to the pro-active continuous improvements to ensure performance scalability capacity security supportability and maintainability is maintained for all supported applications and systems
Ensures Service support documentation (processes procedures service catalogue information operational documentation) is created and maintained for all supported applications
Follows the Global Service Management processes (Incident Problem Change Release) to ensure adherence to the global process standards
Location:
São Paulo
Brand:
Global Technology
Time Type:
Full time
Contract Type:
Permanent
Required Experience:
Junior IC
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