Valet Manager Full Time (Planet Hollywood LV)

Administer direct lead manage organize plan and supervise all Front Service functions to achieve and maintain the highest level of courteous professional and efficient service to all guests. Performs all duties in accordance with Caesars Entertainment policies.

• Ensure consistent high-quality service standars are maintained in the Front Services area.
• Responsible for the proper scheduling of employees ensuring a high level of guest service while maintaining control of labor costs and all departmental expenses.
• Must be able to understand and manage within the departmental budgetary guidelines.
• Supervises employees including maintaining proper employee/employer relations recognition evaluating performance and administering discipline.
• Provides positive feedback to employees as well as corrective feedback to negative actions.
• Handles special projects and other job duties as assigned.

• Must be 21 years of age or older
• Proficient in English verbal and written
• Business or Hotelrelated degree is desired.

• Minimum of three years of previous supervisory or management experience in a hotel environment preferred.

• Two to three years of prior customer service experience required preferably in the hospitality industry.

• Must possess excellent oral written and overall communication skills.

• Must be able to get along well with coworkers and work effectively as part of a team.

• PC literate with working knowledge of Microsoft Word and Excel required.

• Must be able to work any day of the week and any shift.

• Must present a wellgroomed appearance.

ADDITIONAL REQUIREMENTS

Leadership

• Assumes authority when necessary and confidently advocates new ideas even when risk is involved.
• Serves as a positive role model for coworkers.
• Delegates responsibilities effectively and empowers team members to make decisions.
• Provides constructive actionable feedback to support development.

Commitment to Task

• Takes ownership of actions and outcomes persisting despite obstacles.
• Remains available during emergencies and demonstrate reliability under pressure.
• Willingly works extended hours when required and maintains a strong sense of urgency in achieving results.

Planning Prioritizing & Goal Setting

• Anticipates emerging customer needs and prepares accordingly.
• Manages multiple projects simultaneously while determining urgency in a practical way.
• Sets clear goals creates detailed action plans and organizes people and tasks for efficient execution.

Attention to Detail

• Maintains alertness in highrisk or fastpaced environments.
• Follows detailed procedures and ensures accuracy in documentation and data.
• Monitors instruments processes or systems carefully and keeps organized uptodate records.

Team Centered

• Shares credit with coworkers and promotes a positive collaborative work environment.
• Partners effectively with other departments as needed.
• Supports group decisions seeks input from others and contributes to team spirit.

Visioning

• Identifies and pursues longterm growth and expansion opportunities.
• Champions innovative or forwardthinking ideas and positions the organization for future success.
• Communicates a clear inspiring vision that motivates others.

Conflict Management

• Uses winwin strategies to resolve disagreements constructively.
• Maintains objectivity and fairness in sensitive situations.
• Preserves positive working relationships even during conflict.

Decision Making & Problem Solving

• Acts decisively to resolve issues while using sound judgment.
• Analyzes facts considers options and applies reasoning even in emotional or complex situations.
• Demonstrates practicality and levelheadedness when addressing challenges.

Energizing Others

• Exhibits a positive cando attitude that motivates employees to excel.
• Uses healthy competition to drive performance and improvement.
• Establishes performance standards and addresses negative attitudes proactively.
• Fosters a strong team spirit.

Flexibility

• Demonstrates openmindedness and adapts opinions based on new information.
• Handles a variety of tasks and shifts focus quickly to meet changing demands.
• Manages transitions smoothly and adapts to diverse customer needs.