Associate Manager Data Science, GTM Analytics
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
Analytics and Data Science Manager Go-To-Market (GTM) Planning & Insights
Why we have a role: The Qualtrics GTM Planning & Insights team is looking for a senior data systems focused leader to grow our CDMX data operations/quality team and maintain an exceptional level of data quality within our go-to-market data sources. This role is essential to enabling our go-to-market operations and surfacing valuable insights to our field teams.
Things youll do:
- Oversee maintenance of critical data sources pipelines mappings and logic used by global go-to-market teams for the purposes of sales customer success and marketing operations. Create and update complex data queries views and reports.
- Establish processes to govern and improve data quality/accuracy/integrity. Proactively identify/flag/resolve issues. Conduct reporting and RCA on data quality.
- Act as subject-matter-expert on key data sources and collaborate with analysts field teams and other stakeholders to ensure data is being used to drive business outcomes.
- Manage stakeholder relationships and understand a complex set of policies to work effectively with global teams
- Manage a team of analysts handling a high volume of projects and ticket-based requests
How youll grow:
- Opportunity to build a team from the ground up including hiring/developing a team of analysts creating new processes/standards from scratch and establishing relationships with other leaders across the globe
- Deepen your expertise in data management architecture and operations. Learn how global sales customer success and marketing teams operate and improve the data/systems/insights that drive their growth
- You will know you are doing an exceptional job when our data operations are running smoothly analyst teams can reliably surface valuable insights and global leaders trust you enough to come to you with their business pain points and ask for help.
How Youll find success:
- Technical thought leader with excellent problem-solving and troubleshooting skills and an eye for scalability quality and detail
- Natural people manager; able to coach develop and lead a team of analysts in a dynamic environment with wide variety of projects and inbound requests
- Exemplifies ownership of data operations and quality; able to lead initiatives from discovery phase through to implementation and ongoing process management
- Able to balance multiple stakeholders and priorities in a fast-paced environment deal with ambiguity and communicate effectively to a global audience
What Were Looking For on Your Resume:
- Strong technical and data engineering skills
- 4 years of demonstrated experience with databases SQL data integration/ETL tools and/or languages like Python
- 2 years of experience leading and developing teams of analysts
- Knowledge of data management and quality practices
- Demonstrated project management process management and stakeholder management skills
- Experience with sales operations sales planning processes and associated CRM systems (i.e. or SAP C4C) preferred
- Degree from a top-tier university with an analytical focus (e.g. computer science information systems business analytics STEM)
What you Should Know About this Team
GTM Planning & Insights plays a critical role in managing the operating rhythm of our global go-to-market field teams including territory planning quota setting pipeline and capacity health customer health performance management and customer journey analytics. If you are ready for a new high-impact challenge we encourage you to apply.
- Workspaces: We have quiet spaces to take a call or for deep thinking and other spaces dedicated to collaboration.
- Commuter Benefits: We offer a generous monthly allowance to be used for transportation and to help you commute to the office.
- Wellness Reimbursement: This can be put toward wellness activities including gym memberships spa massages workout equipment meditation apps and much more.
- Q Mentor Program: Looking to grow in your career Get matched with a mentor inside Qualtrics to get meaningful coaching from someone outside your team.
Required Experience:
Manager
Key Skills
About Company
The Qualtrics Platform and our specialized AI uncovers insights, prioritizes actions, and empowers everyone to improve customer & employee experiences.
