General Manager

We are a family dentistry practice looking for an experienced General Manager to be part of our team.

The General Manager is responsible for all day-to-day functions of the dental office as well as the management of administrative and clinical staff members. Must have prior responsibility for Profit & Loss and a thorough understanding of the financial performance including billing collections and costs to operate the practice. Must have strong leadership abilities to help guide the growth and success of our practice. Must lead by example with compassion have a high-level work ethic and extensive knowledge of dentistry.

Must be highly competent in managing all business aspects of a dental office. We are looking for someone who can lead our team and help us grow and fulfill the vision for the practice. Our focus is providing excellent service to our patients. Must be willing to work autonomously with little-to-no direct supervision.

If you have a positive attitude excellent verbal skills practice management experience and enjoy helping people receive great comprehensive dental care please submit your resumeto Michaelat

General Manager will report dually to the dental practice owner and senior healthcare administration leader located in the Midwest.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Lead by example and coach team to provide exceptional patient experiences
• Create establish and manage internal office protocols and procedures to ensure office efficiency
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations patient retention and profitability
• Oversee timely processing of insurance claims
• Oversee collections and accounts receivable
• Schedule team members to ensure adequate shift coverage and facilitate requests for time off
• Serve as opening/closing manager
• Assist in the interviewing on-boarding and training of new hires
• Communicate with office team regularly to ensure they have the information tools and support needed to perform their jobs effectively and successfully
• Lead staff trainings
• Complete administrative tasks such as bank deposits revenue posting payroll and invoice processing
• Ensure execution of operational standards including compliance with the office policies procedures and government regulations
• Organize and oversee supply purchases and operations expenses
• Take responsibility for the appearance and functionality of the office
• Ensure maintenance of records in compliance with privacy and security regulations and maintain facilities and equipment in accordance with OSHA standards
• Oversee infection control program to ensure compliance with policies and procedures including staff training data collection maintenance of logs and documentation
• Other duties as required

QUALIFICATIONS:

• Bachelors Degree required; MBA/MHA/MPH preferred
• Minimum 10 years dental office management or supervisory experience required
• Compassionate friendly and caring individual
• Prior experience with dental management software EagleSoft preferred
• Strong knowledge of dental billing and insurance protocols
• Knowledge of dental terminology procedures and diagnosis

KEY COMPETENCIES

• Excellent customer service and leadership skills
• Ability to plan and prioritize duties
• Confidentiality
• Strong organizational skills
• Proficient computer skills (i.e. Windows Microsoft Office Suite)

Smile Programs is the nations leading in-school dental program founded almost two decades ago by two moms who happen to also be dentists. The founders saw a tremendous need among underserved school aged children who did not have easy access to dental care and who often suffered from poor oral hygiene tooth decay pain and associated medical problems. Knowing that many parents could not take their children to the dentist due to issues including time off from work and transportation challenges they sought to bring the care to the need. Today through its dental partners Smile Programs provides preventative and restorative care to approximately 500000 children per year.

Tooth decay is the most common and preventable disease among children more common than fact each year over 51 million school hours are lost due to oral health related issues.

Smile Programs affiliates with state licensed dentists hygienists and assistants who use state-of-the-art portable equipment to provide all services onsite directly in the school or in a self-contained mobile dental facility on site at the school. If portable equipment is used classrooms auditoriums or other school venues are literally transformed into fully functional dental offices for the day. Our expertise obtained through years of experience bringing mobile dental care to schools as well as through our highly qualified staff enables us to bring exceptional care with minimal disruption to the normal school routine.

Smile Programs is currently active in 20 states and has ongoing strategic partnerships with over 8000 school districts including 21 of the 25 largest school districts in the country.

Given the ongoing lack of access for many underserved children across the country our services are in great demand and we are always looking for caring compassionate professionals to join our team and play their part in making a difference in the lives of todays underserved children.

Rewarding Work. Competitive Compensation. Smile Programs.

Smile Programs is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability gender identity sexual orientation or protected veteran status.