Software Engineer III Developer Experience Engineer – AI Agents Platform

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients teammates communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace attracting and developing exceptional talent supporting our teammates physical emotional and financial wellness recognizing and rewarding performance and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America you can build a successful career with opportunities to learn grow and make an impact. Join us!

Job Description:

This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional non-functional and compliance requirements and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

The role is designed for a senior software engineer who builds working agent-based solutions translates real customer usage into product and engineering inputs and accelerates adoption through reusable technical assets.

You will operate hands-on across engineering product customers and governance enabling developers to move faster while making safe scalable adoption the default.

Responsibilities:

• Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
• Designs develops and modifies architecture components application interfaces and solution enablers while ensuring principal architecture integrity is maintained
• Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
• Executes story refinement definition of requirements and estimating work necessary to realize a story through the delivery lifecycle
• Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
• Automates manual release activities
• Designs develops and maintains automated test suites (integration regression performance)

Developer Experience & Execution:

• Build production-grade agents reference implementations starter kits sample repositories and prototypes that developers can directly adopt or extend.

Customer Signal Product Feedback:

• Engage with end customers and internal teams identify adoption friction and drive actionable inputs into product and engineering roadmaps.

Technical Enablement Content:

• Produce concise high-quality technical assets (agents templates) derived from real implementationsnot slideware.

Governance & Risk by Design:

• Embed security compliance and policy requirements directly into solutions making safe defaults easy for customers to adopt.

Required Qualifications:

• Senior software engineer background (required)
• Strong hands-on experience in Python JavaScript/TypeScript API design cloudnative architectures
• Proven ability to independently design build deliver and iterate on production systems
• Experience working endtoend across the software development lifecycle (SDLC)
• AI/ML Knowledge: Hands-on experience with GitHub Copilot Copilot Studio and prompt engineering techniques.
• AI Model Familiarity: Understanding of OpenAI GPT family Claude and Gemini modelsstrengths limitations and use cases.

Desired Qualifications:

• Experience with internal developer platforms CI/CD pipelines Horizon SDLC tooling
• Familiarity with enterprise governance risk and compliance constraints

Skills:

• Application Development
• Automation
• Influence
• Solution Design
• Technical Strategy Development
• Architecture
• Business Acumen
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Analytical Thinking
• Collaboration
• Data Management
• Risk Management
• Test Engineering

Shift:

Hours Per Week: