Summary:
Assists the Medical Group Practices with clinical support primarily for triage screenings and all patients follow up.
Responsibilities:
1. Obtains subjective and objective patient information to effectively triage and manage patient care and assure all patient follow up is implemented as outlined by the clinicians.
2. As delegated instructs patients and their caregiver on how to perform clinician recommended preventive care take prescribed medication prepare for tests and procedures monitor treatment progress and document symptom changes.
3. Assists with complex prior authorizations for medications.
4. Contacts the patient by telephone to provide requested follow-up advise them of test results or relay a physicians instructions.
5. Communicates test results as designated by the Clinician sending letters setting reminders and placing advisories when indicated.
6. Proposes medication renewals.
7. Provides patient education and support for illnesses or injuries.
8. Performs prescreening telephone visits as instructed by clinicians.
9. Performs organizational responsibilities to achieve the Practices and NHMP missions through a process of total quality improvement.
10. Act in accordance with Nuvance service excellence standards and values.
11. Fulfills all compliance responsibilities related to the position.
12. Follows the Nuvance Health Remote Work Policy.
13. Maintains and Models Nuvance Health Values.
14. Demonstrates regular reliable and predictable attendance.
15. Performs other duties as required.
Other Information:
Required: Five years job-related experience preferred. Medical knowledge and terminology. Computer skills/data entry. CT RN License.
Microsft Word Excel and Outlook). Knowledge of insurance contracts and requirements. Clinical and business office functions including direct patient care. Verbal and written
English proficiency.
Minimum Experience: three years
Desired: Registered Nurse BSN preferred. Previous medical office experience preferred.
Working Conditions:
Physical Effort: Sedentary/light effort. May exert up to 10 lbs. force
Credentials: RN
Company: Nuvance Health Med Practice CT
Org Unit: 573
Department: DB Gastroenterology
Exempt: No
Salary Rate: $47.74 Hourly
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