Call Centre Representative (Bilingual Required) CCRBR 25-32329

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Call Centre Representative (Bilingual Required)
Location: New York NY 10004
Pay Rate: $35 per Hour

Position Summary:

A well-established organization in New York City is seeking a professional and customer-focused Bilingual Call Centre Representative. The ideal candidate will manage inbound and/or outbound calls assist customers with inquiries resolve concerns efficiently and provide accurate information while maintaining a high level of customer satisfaction.

This role requires strong communication skills attention to detail and the ability to thrive in a fast-paced environment.

Responsibilities:

Handle incoming and/or outgoing customer calls
Respond to inquiries and provide accurate information
Resolve customer concerns in a professional and timely manner
Document call details and update information in internal systems
Navigate multiple computer systems efficiently
Maintain confidentiality and adhere to company policies

Required Qualifications:

High School Diploma or GED required
Minimum of 2 Years of Call Center or Customer Service Experience
Bilingual Skills Required (Language requirements based on facility needs)
Strong Verbal and Written Communication Skills
Excellent Active Listening Skills
Strong Problem-Solving Abilities and Attention to Detail
Comfortable Working in a Fast-Paced Environment
Computer Literate with Experience Navigating Multiple Systems

Preferred Qualifications:

Previous Healthcare or Radiology Call Center Experience (Preferred)

For more details reach at or Call / Text at .

About Navitas Healthcare LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.

Required Experience:

Unclear Seniority

Job Title: Call Centre Representative (Bilingual Required) Location: New York NY 10004 Pay Rate: $35 per HourPosition Summary:A well-established organization in New York City is seeking a professional and customer-focused Bilingual Call Centre Representative. The ideal candidate will manage inbound ...