ServiceNow Application Development Engineer, OpsTech Solutions , OpsTech Solutions Team Nowvengers
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration maintenance and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration creating workflows data management scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple addition youll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.
Key job responsibilities
Perform technical administration and maintenance of ServiceNow IT Business Management.
Partner with cross functional teams to build enhancements and integrations that scale.
Create ServiceNow workflows and business rules for service improvements.
Interface with ServiceNow for all operational requests / issues / planning.
Lead ServiceNow release upgrades including technical and stakeholder management activities.
Work closely with Software Development Engineers to coordinate system updates patches and configuration changes.
Provide user training related to ServiceNow processes policies and procedures.
Mentor team members on project planning design and estimating activities in ServiceNow IT Business Management.
A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment. The benefits that generally apply to regular full-time employees include:
1. Medical Dental and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skill sets. If youre passionate about this role and want to make an impact on a global scale please apply!
- Bachelors degree in Computer Science Software Engineering MIS or a related field
- Experience building complex software systems that have been successfully delivered to customers
- Knowledge of the capabilities and constraints of the SFDC CRM application coupled with a good understanding of HR business processes
- Experience implementing at least two full life cycle SFDC implementations successfully
- Experience in a test-driven and formal QA development environment including development staging production (or equivalent) deployment cycles
- Experience working in an Agile or Scrum environment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX Austin - 115800.00 - 160000.00 USD annually
Required Experience:
IC
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
About Company
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