Night Guest Service Agent

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Welcome guests to the hotel
Take initiative on ways to improve service
Ensure public areas are well kept and tidy
Communicate requests to departments promptly.
Customer service oriented
Upsell reservations/packages & actively promote our loyalty program

Qualifications :

You will be:

Flexible and reliable with availability to work weekends and a variety of shifts
Detail-oriented demonstrating a high level of accuracy and care in all tasks
An exceptional communicator with proven skills both in person and over the phone
Guest-focused able to anticipate needs and respond with genuine care and empathy

Additional Information :

Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
Accors refer-a-friend bonus
Meals on shift
Accors Parental Leave Scheme
Access to our Employee Assistance Program
Paid birthday leave

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.

ACCORs PURPOSE STATEMENT

Pioneering the art of responsible hospitality connecting cultures with heartfelt care

Remote Work :

Employment Type :

Part-time

Welcome guests to the hotelTake initiative on ways to improve serviceEnsure public areas are well kept and tidyCommunicate requests to departments promptly.Customer service orientedUpsell reservations/packages & actively promote our loyalty programQualifications : You will be:Flexible and reliable ...

Key Skills

Restaurant Experience
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Cashiering
Food Safety Experience
Guest Relations Experience
Animal Handling
Front Desk
Guest Services
Phone Etiquette

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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