Medical Content Operation Manager

Hangzhou - China

Monthly Salary: Not Disclosed

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Summary:

The Medical Content Operation Manager will be responsible for managing several priority TAs online content production and operation across the online content whole lifecycle thus creating exceptional content experiences to meet not only external HCP and patients needs but also satisfy internal users expectation.
Success will be met through exceptionally close coordination and partnership within Customer Innovation with Business Units Medical Affairs Medical Information Channel Enablement Team Digital Compliance etc.

Responsibilities:

Work closely within Innovation Center with BU Digital Leads Patient Leads and MKT understand companywide and BU-level innovative GTM strategies and content strategy for designated TA.
Develop best fit HCP-facing online content plan based on business objectives and content strategy to provide exceptional medical content experience thus making every touch point with HCP count.
Develop patient-facing online content plan based on patient solutions objective and content strategy to provide best contest experience to fulfill patients needs.
Continuously understand reader insights and adjust content plan accordingly ensure the agile content delivery best match with readers needs & industry changing trend.
Lead and manage the agencies and editors and unify content from various contributors to ensure every piece of content lines up with content strategy and deliverables are on time and within budget.
Establish end-to-end process of content production in multiple types (incl. articles graphic videos etc.) to ensure excellent execution.
Build a built-in quality control system and manage the key points of content production as a high-level pair of eyes on each piece of content ensure accuracy and consistency.
Monitor and plan relevant content based on certain industry-spreading topics including topic selection and material collection and extraction and engage with key stakeholders to drive customer acquisition.
Participate in content operation strategies and keep evolving content processes/standards to reflect latest learnings or changes keeping the light-speed & high-quality competency level.
Explore innovative next-generation content production models.
Make sure the content production activities comply with scientific standards and follow companys SOP governance.

Education and Experience:

At least 5 years of experience writing/editorial position or similar roles within online medical media environment; Experience in the pharmaceutical industry is a huge plus
Exceptional writing & editing skills and experience with multiple content formats and digital tools to facilitate efficient content production analysis and management
Deep understanding of content readers behavior insights & needs with growth mindset
Demonstrated experience in developing high-quality content preferably with a portfolio of published content intended to drive customer acquisition
Great attention to detail and an ability to work within tight deadlines
Have strong esthetics taste and ability to understand the products / Therapeutic Area position and creative vision.
Foundational knowledge of content SEO principles
Experience in at-scale production preferred
Acts decisively in complex and fast-moving environment
Bachelors degree required; Masters Degree preferred
Medical or pharmacy-related professional background

Technical Skills Requirements:

Excellent sense of teamwork/collaboration
Strong analytical and strategic skills
Excellent oral and written communications capabilities and presentation skills
Excellent English and Mandarin Chinese skills
Experience with business process creation or re-engineering and change management
Strong interpersonal and influencing capabilities and communication skills
Fluent with technology solutions to manage projects including appropriate Microsoft Office programs (i.e. Word Excel PowerPoint Project Visio).

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Medical

Required Experience:

Manager

Job Summary:The Medical Content Operation Manager will be responsible for managing several priority TAs online content production and operation across the online content whole lifecycle thus creating exceptional content experiences to meet not only external HCP and patients needs but also satisfy in...

Job Summary:

The Medical Content Operation Manager will be responsible for managing several priority TAs online content production and operation across the online content whole lifecycle thus creating exceptional content experiences to meet not only external HCP and patients needs but also satisfy internal users expectation.
Success will be met through exceptionally close coordination and partnership within Customer Innovation with Business Units Medical Affairs Medical Information Channel Enablement Team Digital Compliance etc.

Responsibilities:

Work closely within Innovation Center with BU Digital Leads Patient Leads and MKT understand companywide and BU-level innovative GTM strategies and content strategy for designated TA.
Develop best fit HCP-facing online content plan based on business objectives and content strategy to provide exceptional medical content experience thus making every touch point with HCP count.
Develop patient-facing online content plan based on patient solutions objective and content strategy to provide best contest experience to fulfill patients needs.
Continuously understand reader insights and adjust content plan accordingly ensure the agile content delivery best match with readers needs & industry changing trend.
Lead and manage the agencies and editors and unify content from various contributors to ensure every piece of content lines up with content strategy and deliverables are on time and within budget.
Establish end-to-end process of content production in multiple types (incl. articles graphic videos etc.) to ensure excellent execution.
Build a built-in quality control system and manage the key points of content production as a high-level pair of eyes on each piece of content ensure accuracy and consistency.
Monitor and plan relevant content based on certain industry-spreading topics including topic selection and material collection and extraction and engage with key stakeholders to drive customer acquisition.
Participate in content operation strategies and keep evolving content processes/standards to reflect latest learnings or changes keeping the light-speed & high-quality competency level.
Explore innovative next-generation content production models.
Make sure the content production activities comply with scientific standards and follow companys SOP governance.

Education and Experience:

At least 5 years of experience writing/editorial position or similar roles within online medical media environment; Experience in the pharmaceutical industry is a huge plus
Exceptional writing & editing skills and experience with multiple content formats and digital tools to facilitate efficient content production analysis and management
Deep understanding of content readers behavior insights & needs with growth mindset
Demonstrated experience in developing high-quality content preferably with a portfolio of published content intended to drive customer acquisition
Great attention to detail and an ability to work within tight deadlines
Have strong esthetics taste and ability to understand the products / Therapeutic Area position and creative vision.
Foundational knowledge of content SEO principles
Experience in at-scale production preferred
Acts decisively in complex and fast-moving environment
Bachelors degree required; Masters Degree preferred
Medical or pharmacy-related professional background

Technical Skills Requirements:

Excellent sense of teamwork/collaboration
Strong analytical and strategic skills
Excellent oral and written communications capabilities and presentation skills
Excellent English and Mandarin Chinese skills
Experience with business process creation or re-engineering and change management
Strong interpersonal and influencing capabilities and communication skills
Fluent with technology solutions to manage projects including appropriate Microsoft Office programs (i.e. Word Excel PowerPoint Project Visio).

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Medical

Required Experience:

Manager

Key Skills

Six Sigma
Lean
Management Experience
Process Improvement
Microsoft Outlook
Analysis Skills
Warehouse Management System
Operations Management
Kaizen
Leadership Experience
Supervising Experience
Retail Management

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About Company

Pfizer

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