Croatian Travel Advisor in Athens

Athens - Greece

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Launch Your Career as a Travel Advisor!

Do you enjoy assisting others and finding quick solutions to travel-related challenges Join a dynamic and supportive team dedicated to making every travelers journey smooth and worry-free. This opportunity is ideal for proactive organized individuals who are passionate about delivering exceptional customer service.

About the Role:

As a Travel Advisor you will be the main point of contact for customers needing assistance before during or after their trips. Through digital communication channels youll manage inquiries regarding bookings itinerary adjustments cancellations refunds and general travel informationensuring a seamless and stress-free experience for every traveler.

Key Responsibilities:

Support travelers via chat email and online platforms with various travel-related requests
Manage bookings for flights hotels car rentals and activities including changes and cancellations
Provide clear and accurate details about itineraries travel requirements baggage rules and refund procedures
Assist with account issues payment inquiries and loyalty or rewards programs
Recognize urgent or complex situations such as delays or missed connections and escalate when necessary
Accurately document customer interactions and resolutions in internal systems
Work closely with internal teams and external partners to maintain consistent service quality
Achieve established quality standards productivity targets and response-time goals
Stay informed about travel policies destination updates system tools and operational improvements

Requirements:

Language Skills: Fluent in Croatian (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Greek residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Benefits:

Competitive Salary: Based on your experience and skills
Performance Bonuses: Rewards for outstanding service
Comprehensive Insurance: Health and life coverage for your well-being
Meal Allowance: Support for daily meals
Onsite Work: Engage and grow in a collaborative office environment

Ready to turn travel dreams into reality Apply today and kickstart your career in the exciting world of travel!

Launch Your Career as a Travel Advisor! Do you enjoy assisting others and finding quick solutions to travel-related challenges Join a dynamic and supportive team dedicated to making every travelers journey smooth and worry-free. This opportunity is ideal for proactive organized individuals who are p...

Launch Your Career as a Travel Advisor!

About the Role:

Key Responsibilities:

Support travelers via chat email and online platforms with various travel-related requests
Manage bookings for flights hotels car rentals and activities including changes and cancellations
Provide clear and accurate details about itineraries travel requirements baggage rules and refund procedures
Assist with account issues payment inquiries and loyalty or rewards programs
Recognize urgent or complex situations such as delays or missed connections and escalate when necessary
Accurately document customer interactions and resolutions in internal systems
Work closely with internal teams and external partners to maintain consistent service quality
Achieve established quality standards productivity targets and response-time goals
Stay informed about travel policies destination updates system tools and operational improvements

Requirements:

Language Skills: Fluent in Croatian (C1/C2 level) and English (B2 level)
Eligibility: EU citizenship or valid Greek residency card
Skills: Strong analytical creative and communication abilities
Mindset: Professional detail-oriented proactive and eager to learn and grow in the Travel field

Benefits: