Breakdown Claims Handler
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We have a fantastic opportunity for a Breakdown Claims Handler to join us at our newly renovated and stylish head office in Harrogate town centre. Answering inbound calls from customers wishing to make a claim on their policy. Youll be dealing with customers who are in a variety of different situations; ranging from vehicles that wont start at a home address through to roadside breakdowns or road traffic closely with your team and providing excellent levels of customer service strong verbal and written communication skills are required as well as a desire to join a fast growing energetic and modern business who invest in the development and wellbeing of all colleagues.
Hours of work Friday - Sunday 9am - 7.30pm and Monday 9am - 5pm. Salary 24570.
Responsibilities:
Youll be answering inbound calls from customers wishing to make a claim on their policy
Youll be dealing with customers who are in a variety of different situations; ranging from vehicles that wont start at a home address through to roadside breakdowns or road traffic accidents.
You will offer verbal support and advice to customers regarding their breakdown or motor incident and whilst doing this youll be delivering a market leading standard of customer care
In addition to speaking to our customers youll also liaise with our nationwide network of recovery agents and colleagues from other departments within the business.
Experience:
The ideal candidate is upbeat enthusiastic and passionate about helping customers.
You will also be an effective communicatorwho is empathetic reassuringand understandingwhen speaking to customers on the telephone.
You should be an organised individualwho is able to work efficientlywhilst maintaining attention to detail.
Why Join Us
We offer more than just a job we provide a place to thrive. Our benefits include:
- Competitive salary and benefits package
- Flexible working and holiday options
- Pension enhanced parental leave and life insurance
- Discounts on technology travel and leisure
- Learning and development opportunities
- Volunteering and charity support days
Inclusion & Accessibility
We are an equal opportunities employer committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race colour gender religion disability age sexual orientation or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process please reach out to
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About Company
PIB is a growing group of insurance advisory businesses. Launched in 2015, we have grown rapidly through acquisitions and by employing outstanding individuals with a wealth of knowledge and experience across the insurance market.
