Informatics Application Educator

Join a world-class academic healthcare systemUChicago Medicine as anInformatics Application Educatorin theIT Clinical Applicationsdepartment.

The Informatics Application Educator delivers high quality training for clinical and non-clinical end-users on EHR and other organizational computer systems gaining deep knowledge of assigned applications policies and workflows. Responsibilities include developing andmaintainingrole-based training curricula and instructional materials delivering classroom and on-the-job training managing traininglogisticsand providing go-live support. Collaborating with Informatics ApplicationTeamsand Operations they assess training needs design instructional content update training environments develop diverse teaching aids and evaluate training effectiveness for continuous improvement. Educators ensure training aligns with operational goals manage resistance to change andparticipatein small project management and departmental initiatives. The position requires adherence to training policies on-site in-person classroom training and may involve after-hours support and/or occasional travel for meetings or go-liveassistance.

Essential Job Functions

• Develops rolebased training curriculum using a variety of software programs tools and applications.

• Designsdevelopsandmaintainsinstructional materials. This includes but is not limited to tip sheets quick start guides eLearning modules brochures multimedia visual aids agendasmanualsand presentations.

• Remains current with system changes and enhancements to ensure a thorough knowledge of the application(s).

• Conductsclassroom and on-the-job training for end-users; prepare training environments and materials; follow-up with trainees to address questions and reinforce learning.

• Sets up and breaks down training classes and ensures training equipment is functional and sufficient for class volumes.

• Reviews reportsdashboardsand surveys to understandthe effectivenessof training.

• Supports end-users with application & workflow-based knowledge.

• Manages ServiceNow support ticket

• Provides application upgrade training & support.

• Communicates clearly and professionally in verbal and written formats across audiences.

• Works collaboratively across teams to achieve sharedobjectivesand deadlines.

• Escalates concerns and/or issues to leadership whenappropriate.

• Creates andmaintainstraining users & patients in Epic training environments.

Required Qualifications

• Bachelors degree in related field preferred (Education Information Services Nursing Healthcare etc.)

• Incumbents who do not hold degrees may qualify if they have achieved applicable certifications and/or requisite work experience in training or healthcare. A two-year degree in a healthcare field withappropriate experiencemay also be acceptable

• Ability to present complex material to diverse groups and individuals from all levels

• 2 or more years of experience supporting learning through one-on-one small group or classroom instruction

• Knowledge and experience with health care information systems

• Mustpossessknowledge of adult learning principles

• Must be able to troubleshoot basic PC issues

• Ability to coordinate multiple priorities and issues

• Must be able to logically read andcomprehendtechnical and/or functional manuals and instructions

• Excellent communication and interview skills

• Excellent interpersonal and team skills

Preferred Qualifications

• Healthcare or adult learning experience

• Epic certification

Position Details

• Job Type/FTE: Full-time

• Shift: Day

• Department: IT Clinical Applications

• CBA Code: Non-Union

• Location:Flexible(Hyde Park)

Weve been at the forefront of medicine since 1899. We provide superior healthcare with compassion always mindful that each patient is a person an individual. To accomplish this we need employees with passion talent and commitment with patients and with each other. Were in this together: working to advance medical innovation serve the health needs of the community and move our collective knowledge forward. If youd like to add enriching human life to your profile UChicago Medicine is for you. Here at the forefront were doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at:UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race color ethnicity ancestry sex sexual orientation gender identity marital status civil union status parental status religion national origin age disability veteran status and other legally protected characteristics.

Must comply with UChicago Medicines COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly a pre-employment physical drug screening and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.