Sales Support Specialist
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Labcorp is seeking a Sales Support Specialist to join our team in Omaha NE!
Responsibilities
Act as a liaison between physician offices Sales Representatives and other internal laboratory departments.
Point person for new account requests pricing requests billing inquiries connectivity needs.
Participate in campaigns and special projects as needed.
Ability to structure issues and problem solve in a rapidly changing environment.
Inquire clarify and confirm customer requirements and understanding of the solution.
Work in multiple databases to research complex issues answer questions and assist in finding a resolution.
Participate in activities designed to improve customer satisfaction and business performance.
Ensure compliance with company policies (redraws)and laboratory procedures.
Minimum Qualifications
High School Diploma or GED equivalent.
1 year or more of related business experience and relevant work experience.
Preferred Qualifications
Associates degree
Additional Job Standards
Previous experience in a customer service role; demonstrates courtesy and a customerfocused approach.
Proven ability to capture information identify issues and determine when escalation is appropriate.
Effective verbal and written communication skills with the ability to listen and respond thoughtfully.
Prior experience in a healthcare environment such as a physicians office laboratory and/or hospital setting.
Indepth knowledge of Labcorp processes and systems (e.g. LCLS LCBS Salesforce eAssist).
Proficiency in Microsoft Office applications including Word and Excel.
Working understanding of operational processes across various areas of the organization including lab branch and billing.
Ability to manage and adapt to changing priorities in a fastpaced environment.
Available to work MondayFriday 8:00 a.m. to 5:00 p.m.
This Sales Support Specialist will work with the Outside Sales Representative Team to ensure that client needs are addressed accurately and efficiently. This position will help support multiple client sites and handle a wide variety of questions while ensuring a world-class customer experience. The ideal candidate will be passionate about Sales Support & motivated to work with a customer centric team in an innovative company.
This position is supporting Labcorps Mid-America Division. The selected candidate must reside in Omaha NE near a clients facility.
At Labcorp every day is an opportunity to push the boundaries of whats possible in healthcare. As part of a global leader in diagnostics and drug development you wont just be sellingyoull be shaping the future of patient care and powering decisions that improve lives around the world. Join us and be part of something bigger.
Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible toparticipatein the 401(k) Plan only. Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs or needs an accommodation please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data please see ourPrivacy Statement.
Required Experience:
IC
Key Skills
About Company
Labcorp helps patients, providers, organizations, and biopharma companies to guide vital healthcare decisions each and every day.
