Full-time
Continuing position
Salary Level HEW 9 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus and hybrid ways of working
About You
RMIT Safer Community provides high level risk assessment advice and support for the management of inappropriate threatening and concerning behaviours involving students and support for staff regarding the management of students engaging in problematic behaviour within the bounds of the staff members role. It is the central point of enquiry reporting and advice for sexual harm family and domestic violence and provides support and advice on reporting with child safety related matters at RMIT University.
This position is responsible for coordinating a victim-centric approach to reports of gender based violence and child safe and supporting the work of the Safer Community team in delivering effective and responsive support to students experiencing or fearing harm. This is achieved with a thorough understanding of the University policies and processes available to address complex issues within the University setting and an in depth understanding of those services external to the University.
This position is key to the Universitys commitment to providing a specialist trauma-informed response to gender-based violence reports. The role is responsible for case management and the investigation reports of gender-based violence from staff and students and providing findings and outcome recommendations.
To be successful in this position youll have as a minimum:
Demonstrated experience in delivering professional trauma-informed complaints and investigation management solutions in a large complex organisation.
Demonstrated capacity for analytical and conceptual thought in the development of new initiatives; in the diagnosis of problems; and in providing innovative and practical solutions.
Demonstrated experience as a subject matter expert to provide advice and to influence University stakeholders involved in the complaints and investigation process with a focus on GBV.
Demonstrated skills in building and maintaining productive relationships with a wide range of stakeholders and groups.
Demonstrated experience with case coordination risk assessment and management and an understanding of the impact of trauma on reporting parties.
Highly developed strong interpersonal and resilience skills including negotiation influencing skills and the ability to respond to people under stress and/or highly emotional and to remain calm and deescalate situations effectively
Proven ability in providing accurate and timely solutions and advice through multiple channels relating to both staff and students.
Demonstrated experience and understanding of key employment matters and procedural fairness in managing Staff reports of GBV.
Proven ability to work autonomously with minimal supervision and to prioritise multiple tasks to meet conflicting deadlines in a cross disciplinary team environment
Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations in a people-centric trauma-informed manner.
Proven ability in the use of a range of computer applications ability to write detailed accurate and logical case notes and written reports
Demonstrated experience in driving continuous improvement in managing complaints and investigations.
Highly experienced resolution focussed individual who has a passion for delivering an outstanding experience while understanding the impact of trauma.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The Operations Portfolio enables an integrated enterprise wide delivery for best practice audience experiences (Student staff and industry). The Portfolio incorporates the following business units: Enterprise Projects and Business Performance (EPBP) Communications Global Marketing & Student Recruitment People Information and Technology Services (ITS) Office of the Chief Operating Officer Procurement and Property Services Group (PSG).
The Portfolio houses significant drivers and delivery components across our audience journeys and enables the overall experience. The Portfolio is integral in bringing the RMIT strategy to life across the globe. Each of these functions supports the global operations of the University both directly as well as through its controlled entities.
The People team leads the strategic people agenda of the University and provides high-quality human resources services to enhance the ability of Colleges Portfolios and Groups to deliver on the Universitys objective of preparing students for life and work.
ToApply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the Apply link below.
For further information about this position please see Position Description below or contact Elizabeth Bowerman via email
#LI-Hybrid
RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT Universitys commitment to a safe respectful and inclusive environment from 1 January 2026 the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a genderbased violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant preemployment background checks including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMITs safety obligations.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Senior IC