Senior AR Analyst Credit & Collections Manager

Alpharetta, GA - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Senior AR Analyst (BB) / (Credit & Collections Manager)

Location: Alpharetta GA

Duration: 5 months Contract

Rate: $41.50 Hourly

Description:

Job Title: Credit & Collections Manager

Function: Order to Cash (OTC)
Reports to: Director / Senior Manager OTC or Finance
Location: Hybrid / Shared Services / Global

Role Summary

The Credit & Collections Manager is responsible for overseeing customer credit risk collections strategy and cash flow performance while ensuring strong internal controls and compliance. This role leads teams and service providers to drive timely collections minimize bad debt exposure and maintain disciplined credit governance in alignment with company policies and SOX requirements.

Key Responsibilities

Credit Risk Management

Establish and enforce customer credit policies credit limits and payment terms

Perform and oversee credit risk assessments for new and existing customers

Review and approve credit exceptions extensions and order block releases in accordance with authority levels

Partner with Sales and Commercial teams to balance risk vs. growth

Collections Management

Lead collections strategy across aging buckets (current 30/60/90)

Monitor and improve past-due performance CEI DSO and recovery rates

Ensure consistent follow-up on delinquent accounts and broken PTPs

Escalate high-risk accounts and drive resolution plans

Service Provider / Shared Services Oversight

Manage onshore/offshore teams and/or BPO service providers

Define and monitor SLAs KPIs and quality metrics

Drive performance management training and remediation plans

Ensure clear ownership between open AR dispute management and post-audit recoveries

Governance Controls & SOX Compliance

Ensure adherence to SOX controls related to credit approval order blocking collections and write-offs

Support internal and external audits including evidence readiness and walkthroughs

Identify control gaps partner with stakeholders on remediation and prevent recurrence

Maintain documentation SOPs and control narratives

Cross-Functional Collaboration

Partner with Sales Customer Service Finance Legal and Supply Chain

Lead customer escalations and executive-level discussions when needed

Support dispute resolution and root-cause analysis for chronic issues

Reporting & Continuous Improvement

Deliver regular reporting on:

Past-due %

CEI / DSO

Blocked orders & overrides

Bad debt exposure

Identify process improvements using Lean / Six Sigma methodologies

Support system enhancements (e.g. SAP S/4HANA FSCM automation tools)

Qualifications

Required

Bachelors degree in Finance Accounting Business or related field

7 years of experience in Credit & Collections / OTC

3 years in a people leadership or service provider management role

Strong understanding of SOX controls and audit requirements

Experience with ERP systems (SAP S/4HANA preferred)

Advanced Excel and reporting skills

Preferred

Experience in shared services or outsourced models

Six Sigma Green Belt (or higher)

Experience supporting large retailers or complex customers

Familiarity with FSCM credit insurance or post-audit recovery models

Key Competencies

Strong judgment and risk-based decision making

Ability to influence Sales and senior stakeholders

Data-driven mindset with operational discipline

Comfortable leading through change and attrition

Clear communicator with executive presence

Requirements: See job description above. Also I was not able to locate an AR Manager role which is what we need. Therefore selected Sr Analyst.

Job Title: Senior AR Analyst (BB) / (Credit & Collections Manager) Location: Alpharetta GA Duration: 5 months Contract Rate: $41.50 Hourly Description: Job Title: Credit & Collections Manager Function: Order to Cash (OTC) Reports to: Director / Senior Manager OTC or Finance Location: Hybrid ...