ServiceNow Developer

Libertyville, IL - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Position: ServiceNow Developer

Location: Libertyville IL (Onsite)

Duration: Long term contract

Type: C2C/W2

Note: Looking for Permanent / Visa Independent Consultants

Job Description:

ITSM:

Gather infrastructure requirements (Network Server Cloud Storage); configure Incident Problem Change and Request Management
Design and configure service catalog items for infrastructure services
Configure workflows approvals assignment rules SLAs/OLAs and escalation mechanisms
Integrate ServiceNow with monitoring alerting and external ticketing tools
Configure manage and optimize Change and Problem Management processes in ServiceNow for IT infrastructure ensuring alignment with ITIL best practices.
Monitor analyze and report on change requests and problem records facilitating root cause analysis approvals and process improvements.
Configure and maintain infrastructure knowledge articles and runbooks
Create operational and SLA compliance reports and dashboards
Support UAT go-live hyper care and stabilization activities

ITOM:

Implement and manage Discovery for on-prem and cloud infrastructure
Configure CMDB classes relationships and data models aligned to infrastructure
Perform CMDB health checks (completeness correctness compliance)
Configure event ingestion alert correlation and noise reduction
Enable service maps for critical infrastructure and business services
Integrate monitoring tools for event and performance visibility
Build ITOM dashboards and operational performance reports

ITAM:

Configure Hardware and Software Asset Management modules
Define and automate asset lifecycle workflows (procure to retire)
Support asset imports normalization and data quality
Align assets with CIs and ensure reconciliation accuracy
Implement license compliance usage tracking and optimization
Configure audit reconciliation and governance processes
Generate asset license and compliance reports

Position: ServiceNow Developer Location: Libertyville IL (Onsite) Duration: Long term contract Type: C2C/W2 Note: Looking for Permanent / Visa Independent Consultants Job Description: ITSM: Gather infrastructure requirements (Network Server Cloud Storage); configure Incident Problem Change ...