Senior Product Manager
Austin, TX - USA
Job Summary
Our Why.
What we do.
We believe that people are the heart of our business and are committed to building one of the best places to work anywhere. To us that means putting care and purpose into our hiring process providing meaningful development and training opportunities for our team members and living our core values every day.
CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our leadership takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all.
Who are we looking for
This role is for someone who thrives in the most meaningful parts of product work: turn messy problems into clear outcome-focused objectives transforming insights into opportunities driving continuous learning shaping value (not features) and keeping squads aligned unblocked and moving forward.
If you love product work in its full complexity and get energized by digging in and figuring things out this might be the perfect fit. Were looking for someone who thrives in ambiguity learns continuously (Keep Growing is one of our Core Values) and brings the rare mix of curiosity thinking deeply about problems that matter and is a storyteller at heart.
- Connect insights to opportunities and maintain a clean accurate strategic backlog by ensuring every insight is processed tagged and linked to the right opportunity
- Use data to influence decisions validate assumptions and shape product strategy
- Maintain Airfocus as a single discoverable product source of truth
- Transform feedback into actionable insights that strengthen decision-making
- Shape high-quality opportunities and guide squads toward delivering meaningful outcomes
- Stay deeply connected to the needs struggles and motivations of clients and partners by participating in client interviews
- Create alignment remove blockers and keep your squads moving forward confidently by ensuring every teammate knows whats most important why it matters and whats happening next
- Ensure the product team stays close to clients by sourcing testimonials and discovery conversations
- Track plan expansion and upgrade metrics understanding what drives increases or declines and guide clients toward the right plan through behavioral signals and value realization
- Provide the storytelling context and clarity needed for company-wide launch success
- Drive clear timely transparent communication during product incidents
- Champion clarity and belief in the products direction and evolution
Job Requirements
- 6 years of experience in Product Management at a SaaS company
- Experience in franchising and/or HR tech is a huge plus!
- Experience leading continuous discovery: interviewing customers running assumption tests validating problems and shaping opportunities
- Strong collaboration skills with engineering design and go-to-market teams you know how to create alignment
- Excellent communication and storytelling skills
- A mindset of continuous learning and experimentation you iterate and embrace feedback!
- Youre comfortable working in complex domains ambiguity competing priorities and imperfect information dont slow you down
- Ability to manage multiple streams of work with clarity and calmness even when the stakes are high
- People like working and partnering with you. And you help create an environment where collaboration feels easy and people can do their best work.
- Work from home (were fully remote)
- Employer Paid Health Insurance
- Life Insurance
- Unlimited PTO (with minimums!)
- One week of paid PTO (pre-start date)
- Home Office Stipend
- 401(k) Company Match
- Pet Insurance
CareerPlug is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. CareerPlug is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities.
This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability genetic information (including family medical history) political affiliation military service or any other characteristic protected by law.
To request a reasonable accommodation applicants should communicate a request when contacted for an interview. All requests should be sent
Who We Are
CareerPlugs purpose is to empower people to reach their potential. We do that in part by making it easier for our clients to hire and develop the right people. Our proven process allows us to work with over 60000 growing small businesses. Our hiring software is designed with user experience in mind: from candidates to hiring managers to business leaders.
Core Values
Be Kind
We care deeply about one another our clients and the world around us.
Speak Up Step Up
We have a voice and we use it to make an impact.
Keep Growing
We embody the growth mindset.
Work Together Win Together
We team up to achieve goals and celebrate accomplishments.
Remote First
CareerPlug is 100% remote for any US-based employee!We knowthe heart of our business is wherever our employees work from ourspace in Austin to a home office on Lake Michigan to an outfitted vanexploring the American West (true story!).
Of course we also crave face-to-face connection! We offer employees the opportunity to gather in-person a few times per year with full travel expenses paid. Check out the highlight video from our CareerPlug Summit in Boulder Colorado in July 2024.
Read our full Remote First Vision
Our Beliefs
My humanity is bound up in yours for we can only be human together.
Desmond Tutu
CareerPlug is proud to be an equal opportunity employer committed to fostering a diverse team. Our leadership takes responsibility for creating a safe and welcoming environment built on inclusion and respect for all.
Read our full DEI Statement
Required Experience:
Senior IC