Summary
Catholic Charities of Acadiana is seeking a compassionate organized and mission-driven Tier 1 Case Manager to help individuals and families navigate financial crises and avoid homelessness. This role is ideal for someone who wants to make a meaningful impact through direct service while building a strong foundation in case management and social services. As a Tier 1 Case Manager you will provide trauma-informed strengths-based support to individuals experiencing financial instability or housing risk. Your work will focus on emergency financial assistance homelessness prevention diversion and short-term stabilization-helping clients resolve immediate crises and connect with the resources they need to move forward. This is a brief stabilization-focused role that plays a critical part in helping clients maintain or secure safe housing and avoid deeper levels of crisis. This is an excellent opportunity for someone who wants to begin or grow a career in social services while making a meaningful impact in the Acadiana community.
Key Responsibilities
- Receive review and process emergency financial assistance requests including determining eligibility and required documentation
- Meet with clients to assess needs identify strengths and barriers and determine appropriate assistance and service pathways
- Provide brief stabilization-focused case management and develop short-term housing stabilization plans
- Support homelessness prevention and diversion by identifying immediate housing options and natural supports
- Assist clients with accessing identification documentation transportation public benefits and essential services
- Connect clients to community resources including behavioral health employment and supportive services
- Refer clients to higher levels of care or specialized case management when appropriate
- Maintain accurate timely electronic documentation and track services referrals and outcomes
- Coordinate with internal programs and external partners to ensure effective and client-centered service delivery
- Utilize trauma-informed and de-escalation strategies to support client safety and stability
- Uphold confidentiality ethical standards and professional boundaries
- Participate in trainings supervision and team meetings and maintain a professional and organized work environment
Job Qualifications
- Bachelors Degree in Social Work Psychology Sociology Human Services or a related field preferred (or equivalent relevant experience as approved by supervisor).
- Experience in social services homelessness services or crisis environments preferred.
- Demonstrated ability to build rapport communicate effectively and maintain professionalism.
- Understanding of trauma-informed care and harm reduction principles preferred.
- Strong organizational timemanagement and documentation skills.
- Proficiency with electronic documentation systems and Microsoft Office Suite.
- Knowledge of local community resources public assistance programs and housing systems
Job Specifications
- Heavy: Exerting 50 to 100 pounds of force occasionally or 25 to 50 pounds of force frequently or 10 to 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.
- Job Type: Full-time
- Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Required Experience:
Manager
SummaryCatholic Charities of Acadiana is seeking a compassionate organized and mission-driven Tier 1 Case Manager to help individuals and families navigate financial crises and avoid homelessness. This role is ideal for someone who wants to make a meaningful impact through direct service while build...
Summary
Catholic Charities of Acadiana is seeking a compassionate organized and mission-driven Tier 1 Case Manager to help individuals and families navigate financial crises and avoid homelessness. This role is ideal for someone who wants to make a meaningful impact through direct service while building a strong foundation in case management and social services. As a Tier 1 Case Manager you will provide trauma-informed strengths-based support to individuals experiencing financial instability or housing risk. Your work will focus on emergency financial assistance homelessness prevention diversion and short-term stabilization-helping clients resolve immediate crises and connect with the resources they need to move forward. This is a brief stabilization-focused role that plays a critical part in helping clients maintain or secure safe housing and avoid deeper levels of crisis. This is an excellent opportunity for someone who wants to begin or grow a career in social services while making a meaningful impact in the Acadiana community.
Key Responsibilities
- Receive review and process emergency financial assistance requests including determining eligibility and required documentation
- Meet with clients to assess needs identify strengths and barriers and determine appropriate assistance and service pathways
- Provide brief stabilization-focused case management and develop short-term housing stabilization plans
- Support homelessness prevention and diversion by identifying immediate housing options and natural supports
- Assist clients with accessing identification documentation transportation public benefits and essential services
- Connect clients to community resources including behavioral health employment and supportive services
- Refer clients to higher levels of care or specialized case management when appropriate
- Maintain accurate timely electronic documentation and track services referrals and outcomes
- Coordinate with internal programs and external partners to ensure effective and client-centered service delivery
- Utilize trauma-informed and de-escalation strategies to support client safety and stability
- Uphold confidentiality ethical standards and professional boundaries
- Participate in trainings supervision and team meetings and maintain a professional and organized work environment
Job Qualifications
- Bachelors Degree in Social Work Psychology Sociology Human Services or a related field preferred (or equivalent relevant experience as approved by supervisor).
- Experience in social services homelessness services or crisis environments preferred.
- Demonstrated ability to build rapport communicate effectively and maintain professionalism.
- Understanding of trauma-informed care and harm reduction principles preferred.
- Strong organizational timemanagement and documentation skills.
- Proficiency with electronic documentation systems and Microsoft Office Suite.
- Knowledge of local community resources public assistance programs and housing systems
Job Specifications
- Heavy: Exerting 50 to 100 pounds of force occasionally or 25 to 50 pounds of force frequently or 10 to 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for Medium Work.
- Job Type: Full-time
- Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Required Experience:
Manager
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