Senior Business Application Analyst RRBW HR Applications

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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking an experienced Senior Business Applications Analyst to join our Recognition Retirement Benefits & Wellbeing (RRBW) team/pod to lead specialized business application management activities for a RRBW (Recognition Retirement Benefits and Wellbeing) HR Applications area.

The role is expected to plan manage and lead requirements gathering through the application lifecycle and for key projects / programs to support application change through the application lifecycle. This role is critical to the continuity and stability of our HR application ecosystem and will play a central role in sustaining and evolving RRBW Workday HRIS configurations and complex data integrations that support core employee programs.

We are seeking a candidate with advanced domain expertise strong judgment and the ability to operate independently in risk-averse highcomplexity environments.

The role is designed for a professional who brings both functional Retirement Benefits & Wellbeing applications and programs knowledge and strong HRIS technical experience and who can quickly become a trusted escalation point for complex scenarios across the enterprise and lead business testing and business operational support and change management initiatives for integration into BAU processes.

In this role you will have the opportunity to make an immediate visible impact on enterprisewide HR services be recognized as a trusted technical expert and advisor and shape the evolution and stability of a highly complex application landscape.

KEY ACCOUNTABILITIES

CUSTOMER

• Responsible for intake of projects and major initiatives - Own and manage endtoend application lifecycle activities from intake and requirements through delivery testing deployment and transition to BAU support
• Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the banks Project Delivery Life Cycle (PDLC) methodology
• Responsible for business process documentation for all business applications owned/managed
• Lead requirements gathering and solution design for projects releases and regulatory or operational changes
• Responsible for day to day operations process management to ensure consistency and delivery according to established SLA
• Responsible for all Business Acceptance Test (BAT) documentation that is required for all projects and major initiatives as defined by the banks project delivery methodology
• Work closely with the Test Lead to ensure common testing standards and practices are followed and adhered to
• Responsible for the execution of all BAT testing for projects and/or release maintenances ensuring alignment with enterprise testing standards and project delivery methodology
• Partner closely with other HR Technology teams to ensure solutions meet business data governance and integration requirements
• Provide support on deployment and change management for initiatives relating to applications owned / managed to ensure smooth transition into BAU
• Review requirements specifications and technical design documents to provide timely and meaningful feedback
• Provide feedback and thoughts on possible solutions to issues/risks arising throughout the life cycle of a project including adherence to enterprise application / data lifecycle practices
• Identify and escalate risks that could impact project timelines or the quality compliance or service continuity of the deliverables providing clear options and recommendations to business owner ( and project manager if applicable) provide options and recommendation
• Act as a key escalation point for highrisk application data and operational issues including those involving external vendors and integrations
• May provide project management support to various extents

SHAREHOLDER

• Act as a decision maker on projects by synthesizing input from SMEs and stakeholders across HR Technology Data and vendors
• Accountable for adhering to the EPMO project management methodology
• Ensure adherence to the Data Governance Framework
• Ensure adherence to guidelines and regulatory requirements under Privacy Legal Compliance and the Office of the Chief Data Officer
• Build strong trustbased relationships within the team and with stakeholders through credibility consistency and sound judgment
• Continuously enhance knowledge/expertise in RRBW (Recognition Retirement Benefits and Wellbeing) HR Applications and keep current with leading-edge technologies trends/developments
• Continuously enhance knowledge of business domains and their products/services
• Support the development of business cases including benefits identification realization and risk mitigation strategies
• Support and/or implement solutions that mitigate risk and maximizes the availability of service efficiency and effectiveness

EMPLOYEE / TEAM

• Participate fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Support the team by continuously enhancing Recognition Retirements Benefits and Wellbeing technical knowledge / expertise coaching and crosstraining helping strengthen overall pod capability
• Keep current on emerging trends/ developments and grow knowledge of the business related tools and techniques
• Participate in personal performance management and development activities including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training coaching and/or guidance as appropriate.
• Contribute to a fair positive and equitable environment that supports a diverse workforce
• Act as a brand champion for the RRBW (Recognition Retirement Benefits and Wellbeing) HR Applications area and the bank both internally and/or externally
• Participate in knowledge transfer within the team and other business units including participation in cross-functional groups or committees

BREADTH & DEPTH

• Expert level professional role requiring in-depth knowledge / expertise RRBW (Recognition Retirement Benefits and Wellbeing) HR Applications (especially Workday Telus and others) and working knowledge of broader related areas
• Integrates the broader organizational context into advice and solutions within own area

• Serve as the senior subjectmatter expert for Recognition Retirement Benefits and Wellbeing applications including Workday HRIS vendor platforms and complex integrations and a resource for others
• Expert knowledge of applications supported by the team including system components functionality interfaces data flows and business rules.
• Expert knowledge of banks PDLC methodology business testing and project management
• Expert knowledge and an understanding of RRBW (Recognition Retirement Benefits and Wellbeing) HR Applications and broader organization
• Expert analytical and problem-solving skills with the ability to solve complex problems requiring analysis to solve complex problems requiring analysis of multiple variables including consultation with multiple stakeholder
• Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
• Leads projects of moderately to complex risks and resource requirements; may lead end to-end processes of functional programs
• Coordinates and prioritizes multiple initiatives
• Subject matter expert and consults with clients and/or project teams and may be involved in assessments of potential projects
• Works independently as the senior lead and guides other within RRBW (Recognition Retirement Benefits and Wellbeing) HR Applications area of expertise
• While the role formally reports to a Senior Manager daytoday work is closely aligned to a Product Owner who oversees delivery priorities sequencing and outcomes for the RRBW HR Applications portfolio. Success in this role requires strong collaboration within this dualaccountability model.

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate
• 5 years of progressively senior experience in HR applications (Workday etc.) related data integrations (HRIS to vendor vendor to HRIS) business systems analysis or application management
• Deep functional knowledge of Benefits Retirement Pension or Wellbeing programs
• Handson experience with Workday HRIS including configurations business processes data flows and integrations
• Proven ability to support complex highrisk integrations with external vendors and downstream systems
• Demonstrated experience working within formal project delivery and governance frameworks (PDLC/EPMO)
• Preferred demonstrated ability to operate effectively within Agile delivery frameworks (e.g. Scrum hybrid Agile/Waterfall) partnering closely with Product Owners Technology teams and vendors to deliver complex HR application changes.
• Preferred handson experience using JIRA (or equivalent Agile tools) to manage work intake track requirements user stories defects and delivery progress across multiple initiatives.
• Preferred experience supporting iterative delivery cycles including sprint planning backlog refinement testing cycles and release readiness for largescale integrated systems.
• Strong judgment in balancing Agile responsiveness with the rigor required for highrisk regulated HR systems including documentation testing and governance expectations
• Comfortable working in multiteam delivery environments coordinating dependencies across HR Technology Data and external vendors within Agile or hybrid delivery models.

SKILLS & CAPABILITIES

• Advanced analytical and problemsolving skills with the ability to navigate ambiguous multistakeholder scenarios
• Confidence operating independently as the senior lead within your domain while collaborating effectively across teams
• Strong communication skills particularly when translating complex technical or functional concepts for diverse audiences
• Sound judgment resilience and the ability to manage competing priorities in a fastpaced environment

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):