Product Manager – Beyond Banking (Connectivity & Travel Ecosystem)
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Global Loyalty & Beyond Banking team within ING Group develops scalable non-banking customer propositions that extend INGs value beyond traditional financial services.
The team Loyalty Daily Banking & Mobile Led
As part of Product Family Daily Banking NL. At ING Netherlands we aim to be Netherlands #1 Bank while directing our growth towards building a sustainable future. Within Daily Banking NL we aim to create attractive value propositions for all customer segments to attract New2Bank customers build and enhance the customer relationship and retain customers by selling and servicing all our Daily Banking products.
We pursue this ambition through our growth drivers: commercial growth outstanding customer experience and financial health & inclusion. All while keeping our basics in order.
Role and responsibilities
As Product Manager Beyond Banking (Connectivity & Travel Ecosystem) you will own a portfolio of propositions focused on mobility connectivity and travel-related customer value.
Your initial scope includes:
- eSIM and digital connectivity services
- Travel-related beyond banking benefits
- Airport lounge access
- Other mobility and travel-oriented value propositions
As the beyond banking portfolio expands additional ecosystem propositions may be added to your scope in the (near) future.
You will be responsible for designing seamless customer journeys that integrate travel connectivity and experiential value into INGs retail ecosystem.
End-to-End Journey Ownership
- Create and optimize customer journeys for connectivity and travel-related benefits
- Ensure frictionless activation international usability and scalable onboarding
- Improve cross-channel integration with banking propositions
Product Ownership
- Act as Product Owner for connectivity and travel-related verticals
- Contribute to roadmap creation prioritization and enhancements in close collaboration with Delivery and IT
- Translate ecosystem complexity (partners integrations compliance) into clear product requirements
Country Enablement
- Act as main point of contact for countries implementing travel and connectivity benefits
- Manage intra-company alignment and expectations
- Support local launches and scaling efforts
Ecosystem Expansion
- Identify opportunities to expand INGs travel and mobility ecosystem
- Contribute to future propositions within connectivity international usage and partner integrations
How to succeed
As Product Manager you have:
- 5 years in Product Owner / Product Management / Digital Product roles
- Experience with connectivity telco digital services travel or ecosystem platforms is a strong plus
- Comfortable working with partner integrations and multi-stakeholder environments
- Strong ownership mindset and ability to operate independently
Rewards & benefits
We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.
The benefits of working with us at ING include:
- A salary indication tailored to your qualities and experience
- 36 or 40 hour workweek
- 25 - 28 vacation days depending on contract hours
- Attractive pension scheme
- 13th month salary
- Individual Savings Contribution (BIS) 3.5% of your gross annual salary
- 8% Holiday payment
- Personal growth and challenging work with endless possibilities
- Aninformalworkingenvironmentwith innovative colleagues
- Hybrid working to blend home working for focus and office working for collaboration and co-creation
- Personal growth and challenging work with endless possibilities
Want to apply directly
Upload your CV and motivation letter by clicking the Apply button.
Procedure
Multiple interview steps involving various business stakeholders will be part of the selection process.
Curious about how ING empowers people and businesses to move forward
Required Experience:
IC
Key Skills
About Company
ING Global Career Opportunities - Welcome to 'careers at ING'. We give you the space to develop yourself as an intern, trainee and professional. Check out our opportunities. Jump on!
