Product Manager – Beyond Banking (Connectivity & Travel Ecosystem)

Amsterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

The Global Loyalty & Beyond Banking team within ING Group develops scalable non-banking customer propositions that extend INGs value beyond traditional financial services.

The team Loyalty Daily Banking & Mobile Led

As part of Product Family Daily Banking NL. At ING Netherlands we aim to be Netherlands #1 Bank while directing our growth towards building a sustainable future. Within Daily Banking NL we aim to create attractive value propositions for all customer segments to attract New2Bank customers build and enhance the customer relationship and retain customers by selling and servicing all our Daily Banking products.

We pursue this ambition through our growth drivers: commercial growth outstanding customer experience and financial health & inclusion. All while keeping our basics in order.

Role and responsibilities

As Product Manager Beyond Banking (Connectivity & Travel Ecosystem) you will own a portfolio of propositions focused on mobility connectivity and travel-related customer value.

Your initial scope includes:

eSIM and digital connectivity services
Travel-related beyond banking benefits
Airport lounge access
Other mobility and travel-oriented value propositions

As the beyond banking portfolio expands additional ecosystem propositions may be added to your scope in the (near) future.

You will be responsible for designing seamless customer journeys that integrate travel connectivity and experiential value into INGs retail ecosystem.

End-to-End Journey Ownership

Create and optimize customer journeys for connectivity and travel-related benefits
Ensure frictionless activation international usability and scalable onboarding
Improve cross-channel integration with banking propositions

Product Ownership

Act as Product Owner for connectivity and travel-related verticals
Contribute to roadmap creation prioritization and enhancements in close collaboration with Delivery and IT
Translate ecosystem complexity (partners integrations compliance) into clear product requirements

Country Enablement

Act as main point of contact for countries implementing travel and connectivity benefits
Manage intra-company alignment and expectations
Support local launches and scaling efforts

Ecosystem Expansion

Identify opportunities to expand INGs travel and mobility ecosystem
Contribute to future propositions within connectivity international usage and partner integrations

How to succeed

As Product Manager you have:

5 years in Product Owner / Product Management / Digital Product roles
Experience with connectivity telco digital services travel or ecosystem platforms is a strong plus
Comfortable working with partner integrations and multi-stakeholder environments
Strong ownership mindset and ability to operate independently

Rewards & benefits

We want to make sure that its possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.

The benefits of working with us at ING include:

A salary indication tailored to your qualities and experience
36 or 40 hour workweek
25 - 28 vacation days depending on contract hours
Attractive pension scheme
13th month salary
Individual Savings Contribution (BIS) 3.5% of your gross annual salary
8% Holiday payment
Personal growth and challenging work with endless possibilities
Aninformalworkingenvironmentwith innovative colleagues
Hybrid working to blend home working for focus and office working for collaboration and co-creation
Personal growth and challenging work with endless possibilities

Want to apply directly

Upload your CV and motivation letter by clicking the Apply button.

Procedure

Multiple interview steps involving various business stakeholders will be part of the selection process.

Curious about how ING empowers people and businesses to move forward

Discover what we do and what we can offer you.

Required Experience:

The Global Loyalty & Beyond Banking team within ING Group develops scalable non-banking customer propositions that extend INGs value beyond traditional financial services.The team Loyalty Daily Banking & Mobile LedAs part of Product Family Daily Banking NL. At ING Netherlands we aim to be Netherla...