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Job Description Summary
The Temporary Operations Assistant is a part-time position reporting directly to the Operations Manager. The Operations Assistant works closely with other professionals to administer and manage a comprehensive residence life and housing program serving 4000 on-campus students. The Operations Assistant aids in the daily operations of the Angelou Hall central office and provides administrative support to the units within Residence Life and Housing. This temporary position will start at the beginning of March and conclude at the end of April.Job Description
Essential Functions:
Serving as a backup to the full-time Operations Assistant this staff member will assist with and at times be the primary person responsible for the following:
Assist in the operations of the Angelou Hall office including opening closing and maintaining the offices security through prompt customer service.
Serve as initial office contact greet visitors answer multiple phone lines respond to general email questions and provide information to callers and visitors.
Provide administrative assistance to all areas of RL&H and assist with various project-related tasks as assigned.
Other Functions:
Assist in the review of the departments website.
Other duties as assigned.
Required Education Knowledge Skills Abilities:
High school diploma with one year of related experience or an equivalent combination of education and experience.
Ability to provide quality customer service in person and via phone.
Ability to utilize resources to disseminate information as a function of customer service.
Ability to communicate with various constituents both verbally and in writing.
Ability to follow policies and procedures established.
Ability to work both independently and as part of a team.
Preferred Education Knowledge Skills Abilities:
Experience in higher education and/or property management preferred.
Accountabilities:
Responsible for their work only.
Physical Requirements:
Light walking.
Occasional lifting or carrying equipment up to 30 lbs.
Bending stooping reaching and climbing.
Environmental Conditions:
No adverse environmental conditions are expected.
Additional Job Description
*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
Time Type Requirement
Part timeThis position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Equal Opportunity Statement
The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race color religion national origin sex age sexual orientation gender identity and expression genetic information disability and military or veteran status.
Accommodations for Applicants
If you are an individual with a disability and need an accommodation to participate in the application or interview process please contact or .
Required Experience:
Junior IC
Founded in 1834, Wake Forest University is a private university located in Winston-Salem, N.C. We are a vibrant and diverse academic community where our students study in one or more of the 45 majors and programs we offer within our seven colleges and schools.