YOUR TASKS

Imagine that your friend works for a big pharmaceutical their daily job they develop new medicines and record research results in a special application on the company laptop. One day they cant access this application so they take a phone and call IT Support Line.

Your job would be to answer such phone calls and solve this kind of issues. We will equip you with all necessary tools and knowledge so you will be able to help those end users like your friend.

You willtroubleshoot over phone chat or case you wont be able to handle it on your own you will have a team of colleagues to always back you up.

YOUR PROFILE

• Very good knowledge of Danish German Spanish Dutch or Brazilian Portuguese
• Willingness to take first steps in IT
• Can-do-it andproblem-solving attitude
• The ability to talk to anyone and cooperate with a team

Nice to have:

• Basic IT skills (Microsoft products internet hardware devices etc.)or a technically oriented mind

We dont require professional experience. You will be working among experts where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

WHAT YOULL LOVE ABOUT WORKING HERE

• Practical benefits: private medical care with Medicover with additional packages (e.g. dental senior care oncology) available on preferential terms life insurance and 40 options on our NAIS benefit platform including Netflix Spotify or Sports card.
• Enjoy hybrid working modelthat fits your life - after completing onboarding connect work from a modern office with ergonomic work from home thanks to HO package (including laptop monitor and chair). Ask your recruiter about the details.
• Early support thanks to Buddy Programs:learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises including 145 Fortune 500 companies.
• Access to over 70 trainingtracks with certification opportunities (e.g. GenAI Excel Business Analysis Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform Pluralsight TED Talks Coursera and Udemy Business materials and trainings.

YOUR DEVELOPMENT PATH

Discover IT! You will start your career from the onboarding plan where youll grab the basics. When you gain someexperience you will have a chance to reshape your career. We will teach you everything you need to discover the IT world as there is a variety of roles that you can choose for your career with us. You can become:

• Incident Manager if you can think and make decisions quickly
• Change Managerif you are well-organized and know ITIL
• Project Managerif you want to have mastering and developing projects
• Service Integration and Management Consultantif you like working with clients and adjusting projects to their needs
• Junior IT Technicianif you want to work directly with IT infrastructure

GET TO KNOW US

Capgemini is committed to diversity and inclusion ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance not personal characteristics striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better Check ourInstagram @capgeminiplor visit ourFacebookprofileCapgemini Polska. You can also find us onTikTok!@capgeminipl.

ABOUT CAPGEMINI

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise Capgemini is trusted by its clients to address the entire breadth of their business needs from strategy and design to operations fueled by the fast evolving and innovative world of cloud data AI connectivity software digital engineering and platforms.

Apply now!