This position primarily supports our Club Services team. The Club Services Administrator provides general administrative support so that the department as a whole can deliver the expected level of customer service and reservation services to our Club Points Owners.
Key Responsibilities:
- Assist in the department objective to deliver a high level of customer service for Club Points Owners.
- On-going administrative support to ensure high customer satisfaction levels.
- Document workflow for all department processes and review for streamlining and improvement.
- Ensure content accuracy and synchronization across the Clubs website and other communication materials.
- Assist with the administration of systems and data.
- Execute all processes related to owner e-communications such as newsletters greetings promotions club fee invoicing and other outbound campaigns.
- To keep a digital photo library for business use.
- To keep records of all the updated artwork for future reference.
- To make sure that the workspace is clean and organized at all times.
- Represent Anantara Vacation Club in a professional courteous and sincere fashion in order to foster good working relationships with all our customers internal and external in line with company values.
- Facilitate department activities in support of company objectives and requirements.
- Complete other tasks that may be assigned from time to time.
Qualifications :
- Min. 1 year-experience in customer service or similar role.
- Bachelors degree (desirable).
- Excellent English and Thai written and verbal skills.
- Computer literate proficiency in Microsoft Office (Word Excel PowerPoint Outlook).
#LI-AC1
Remote Work :
No
Employment Type :
Full-time
This position primarily supports our Club Services team. The Club Services Administrator provides general administrative support so that the department as a whole can deliver the expected level of customer service and reservation services to our Club Points Owners. Key Responsibilities:Assist in th...
This position primarily supports our Club Services team. The Club Services Administrator provides general administrative support so that the department as a whole can deliver the expected level of customer service and reservation services to our Club Points Owners.
Key Responsibilities:
- Assist in the department objective to deliver a high level of customer service for Club Points Owners.
- On-going administrative support to ensure high customer satisfaction levels.
- Document workflow for all department processes and review for streamlining and improvement.
- Ensure content accuracy and synchronization across the Clubs website and other communication materials.
- Assist with the administration of systems and data.
- Execute all processes related to owner e-communications such as newsletters greetings promotions club fee invoicing and other outbound campaigns.
- To keep a digital photo library for business use.
- To keep records of all the updated artwork for future reference.
- To make sure that the workspace is clean and organized at all times.
- Represent Anantara Vacation Club in a professional courteous and sincere fashion in order to foster good working relationships with all our customers internal and external in line with company values.
- Facilitate department activities in support of company objectives and requirements.
- Complete other tasks that may be assigned from time to time.
Qualifications :
- Min. 1 year-experience in customer service or similar role.
- Bachelors degree (desirable).
- Excellent English and Thai written and verbal skills.
- Computer literate proficiency in Microsoft Office (Word Excel PowerPoint Outlook).
#LI-AC1
Remote Work :
No
Employment Type :
Full-time
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