Club Services Administrator
Job Summary
This position primarily supports our Club Services team. The Club Services Administrator provides general administrative support so that the department as a whole can deliver the expected level of customer service and reservation services to our Club Points Owners.
Key Responsibilities:
- Assist in the department objective to deliver a high level of customer service for Club Points Owners.
- On-going administrative support to ensure high customer satisfaction levels.
- Document workflow for all department processes and review for streamlining and improvement.
- Ensure content accuracy and synchronization across the Clubs website and other communication materials.
- Assist with the administration of systems and data.
- Execute all processes related to owner e-communications such as newsletters greetings promotions club fee invoicing and other outbound campaigns.
- To keep a digital photo library for business use.
- To keep records of all the updated artwork for future reference.
- To make sure that the workspace is clean and organized at all times.
- Represent Anantara Vacation Club in a professional courteous and sincere fashion in order to foster good working relationships with all our customers internal and external in line with company values.
- Facilitate department activities in support of company objectives and requirements.
- Complete other tasks that may be assigned from time to time.
Qualifications :
- Min. 1 year-experience in customer service or similar role.
- Bachelors degree (desirable).
- Excellent English and Thai written and verbal skills.
- Computer literate proficiency in Microsoft Office (Word Excel PowerPoint Outlook).
#LI-AC1
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more