Automotive Service Advisor
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Job Location:
Evansville, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description:
Kenny Kent Toyota Lexus is looking for an experienced and customer-focusedAutomotive Service Advisor / Service Writerto join our service department. As the primary link between our customers and technicians youll play a vital role in ensuring each guest receives exceptional service while their vehicle is maintained or repaired. If you have a background inautomotive service writing customer communication and repair order management this is an excellent opportunity to grow with a respected dealership.
Automotive Service Advisor Responsibilities:
- Greet customers listen to their concerns and accurately write repair orders.
- Communicate recommended services costs and timelines in a clear and professional manner.
- Work closely with technicians to ensure all repairs and maintenance are performed correctly and on time.
- Provide ongoing updates to customers regarding vehicle status and any additional repair needs.
- Process warranty claims payments and ensure all documentation is complete in theDealer Management System (DMS).
- Uphold dealership standards for customer service accuracy and productivity.
Automotive Service Advisor Qualifications:
- 1 - 3 years of experience as anAutomotive Service Advisor Service Writer or related role(dealership experience preferred).
- Strong communication and customer service skills with the ability to build trust and long-term relationships.
- Knowledge ofautomotive repair maintenance and service department operations.
- Computer proficiency with DMS software (CDK Reynolds & Reynolds or similar).
- Professional reliable and team-oriented work ethic.
- Valid drivers license with clean driving record.
What We Offer
- Competitive pay plan withbase commission/bonuses.
- Factory training and career development opportunities.
- Full benefits package:medical dental vision 401(k) with company match paid time off employee discounts.
- Full-time schedule with some Saturdays required (no Sundays).
About Us
Kenny Kent Toyota/Lexus is a growing dealership group committed to providing excellent customer service and supporting our employees with the best tools training and opportunities to succeed.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
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