Sr. Product Manager Tech, OPTIMA
Job Summary
Key job responsibilities
- Understanding customer (internal and external) needs defining clear project plans and executing to high expectations in a fast-paced environment.
- Defining a data-driven product vision covering HITL capability and tooling detailed crisp business requirements and user stories that can be used to create product specifications and architecture
- Defining creative high quality long term product roadmaps based on team strategy and vision
- Interacting with stakeholders at multiple levels and in multiple locations and working with product tech UX business and analytics teams to define and deliver solutions.
- Anticipating bottlenecks providing escalation management anticipating and making tradeoffs and balancing business needs versus technical or operational constraints.
- Driving execution of product roadmap GTM and consumer adoption by partnering with internal stakeholders defining metrics and tracking them.
About the team
We enable Amazon deliver delightful shopping experience to customers worldwide. We are a global cross functional team providing end-to-end Human In The Loop (HITL) for Gen AI and Agentic AI lifecycle leveraging technology and operational excellence. We provide ground truth data and CX quality insights across multiple languages at scale with high quality to train measure and improve and train Gen AI/Agentic models powering Amazon AI products like Alexa Rufus Search and OAS. Each of these businesses have different HITL needs requiring us to rapidly evolve our processes and tooling platform.
- Bachelors degree
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
- Experience owning/driving roadmap strategy and definition in large scale operations environment
- Defining and delivering tooling products in an operations environment
- Experience in using analytical tools such as Tableau Qlikview QuickSight
- Experience in AI/ML domain
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Senior IC
Key Skills
About Company
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