Office Assistant (OA)

Ferndale, MI - USA

Monthly Salary: Not Disclosed

Posted on: 22 hours ago

Vacancies: 1 Vacancy

Job Summary

Office Assistant

Location: Ferndale MI

Schedule: 4 days/week 8am-6pm

Be the Backbone of Exceptional Patient Care at EPIC Health

At EPIC Health were not just delivering carewere redefining how healthcare is experienced. As an Office Assistant youll play a critical leadership role in ensuring seamless clinic operations supporting staff performance and driving an exceptional patient experience. This is your chance to lead with purpose foster collaboration and be a key part of a mission-driven team.

What Youll Do

Staff Support and Training

Provide comprehensive training to ensure EPIC-level speed accuracy and patient care across all on-site staff.
Serve as a role model by maintaining personal expertise in clinic policies procedures and multi-role competencies.
Assess staff competency levels to identify growth opportunities and areas for improvement.
Collaborate on performance reviews and corrective action plans when necessary.

Clinic Operations and Patient Flow

Actively manage the clinic floor ensuring a fast-paced yet efficient flow of patient care.
Monitor and maintain inventory levels of medical supplies and equipment to meet patient needs.
Keep the facility clean inviting and fully functional ensuring a welcoming environment for all.

Customer Service Excellence

Deliver and oversee exceptional customer service by advocating for patients listening to concerns and addressing issues promptly.
Communicate with patients via face-to-face interactions telephone email and proper charting to ensure their concerns are addressed courteously and effectively.

Performance Accountability

Hold the team accountable for meeting key performance metrics and adhering to standard operating procedures.
Lead by example in fostering a culture of continuous improvement innovation and collaboration.

What You Bring

Qualifications

Proven experience as a high-performingMedical Assistant Healthcare Administrator Medical Office Manager or a similar role.
Strong interpersonal and communication skills to build relationships and motivate teams.
Technological proficiency in Electronic Health Records (EHR) Microsoft Office Suite and other healthcare tools.
Exceptional organizational multitasking and time-management abilities.
Analytical and problem-solving skills both independently and within a team.
A proactive mindset and positive leadership attitude.

Preferred Qualifications

3 years of leadership or business experience in a fast-paced environment.
A degree in business or healthcare-related fields is highly desirable.

Why Join EPIC Health

At EPIC Health were all-in on creating better experiences for patients and empowering our staff to excel.

What We Offer

Growth Opportunities: Support to develop your skills and advance in your career.
Mission-Driven Environment: Join a team thats passionate about improving lives and delivering unmatched patient care.
Collaborative Culture: Work alongside professionals who share your commitment to innovation and excellence.

Ready to Lead with Purpose

If youre ready to make an impact in a challenging fast-paced environment where your leadership and dedication will make a difference we want to meet you.

Apply today and help EPIC Health transform the future of healthcare.

Visit to learn more about us.

Required Experience:

Junior IC

Office AssistantLocation: Ferndale MISchedule: 4 days/week 8am-6pmBe the Backbone of Exceptional Patient Care at EPIC HealthAt EPIC Health were not just delivering carewere redefining how healthcare is experienced. As an Office Assistant youll play a critical leadership role in ensuring seamless cli...