Oracle HRIS Associate

Location: 100% Remote

This position may be offered to a candidate authorized to work in the US for his/her/their stated employer without any restrictions which would prevent the candidate from working on the proposed assignment for the duration of the assignment period.

Duration: Contract Contract to Hire 3-4 months with potential to extend and/or convert to FT

Amount Needed: 2 - Two

Overview:

The HRIS Associate People & Culture provides day to day administrative and operational support for the U.S. firms Oracle Cloud Human Capital Management (HCM) platform specific to Performance Management.

This role focuses on responding to user inquiries managing support requests maintaining system documentation and supporting recurring HRIS operations and ensuring HR technology processes run smoothly and consistently.

The role partners closely with HR stakeholders HRIS team members and employees to ensure reliable service delivery clear communication and effective use of HR systems.

This position is well suited for someone who is detail oriented service focused and comfortable supporting HR technology in a fast-paced environment with changing priorities.

Responsibilities:

Administrative & End User Support

Serve as a first point of contact for HRIS support responding to and triaging incoming tickets and requests through the HR Helpdesk.

Provide day to day administrative support for Oracle HCM modules including performance reporting and managing HR Helpdesk tickets.

Track prioritize document and escalate issues as appropriate to ensure timely resolution and clear communication with stakeholders.

Support internal clients by answering functional questions troubleshooting basic system issues and guiding users to appropriate resources.

Coordinate with HRIS team members to support issue resolution and ongoing system operations.

Documentation & Knowledge Management

Create update and maintain HRIS documentation including job aids process guides FAQs and end user instructions.

Assist with documenting business processes minor system configurations and operational procedures with a strong attention to detail.

Contribute to knowledge management repositories to support consistent service delivery and reduce repeat inquiries.

HRIS Operations & System Administration

Perform recurring operational and maintenance activities within Oracle Cloud HCM.

Maintain system data and content to ensure accuracy consistency and data integrity.

Assist with auditing system settings user roles and access to support data governance and compliance requirements.

Support testing and validation activities related to system updates enhancements or fixes.

Identify opportunities to improve administrative workflows and increase efficiency in support processes.

Reporting & Data Support

Provide administrative assistance for standard and ad hoc HR reports using OTBI and BI Publisher.

Help monitor existing reports and integrations escalating issues when data discrepancies or failures are identified.

Partner with reporting and analytics teams to support data accuracy timeliness and usability.

Follow defined security and privacy standards when handling people data.

Collaboration & Continuous Improvement

Work with HR stakeholders and HRIS team members to support adoption and effective use of HR systems.

Contribute to issue tracking and collaboration tools such as MS Teams Smartsheet and SharePoint.

Demonstrate flexibility and a willingness to support project based or ad-hoc administrative needs as assigned.

Qualifications:

Bachelors degree preferred

2 years of experience supporting or administering HRIS or HCM systems; Oracle HCM experience preferred.

Experience working in an administrative operational or support oriented role within HR HRIS or a professional services environment is a plus.

Strong proficiency in Microsoft Office particularly Excel; comfort with web-based systems.

Familiarity with HR reporting tools such as OTBI and BI Publisher preferred.

Strong organizational skills with the ability to manage multiple requests prioritize work and meet deadlines.

Interview Process:

30 minute technical interview with Manager

30 minute behavioral interview with Team Lead

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No

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Stipend :false