Head of Data, AI and Automation

At Intrum you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new strategic and driven Head of Data AI & Automation

As a market-leading credit management company Intrum has a broad competence in debt collection services and we do business in 20 countries in Europe. We have more than 10000 experienced employees in our group.

Our business is about helping others. Helping indebted individuals to get out of difficult situations. Helping businesses get paid so they can grow hire and prosper. Which in turn is positive for the entire economy. You become an essential part of this circle with us which gives your job at Intrum a deeper meaning. Regardless of your role or title.

The role
The role will report to Transformation Director

Location for this position is Stockholm (Sickla) .

Hybrid work. We see that hybrid work where we as employees can work either from home or from the office creates opportunities to perform and work effectively in virtual and real environments.

Purpose of role

As Head of Data AI & Automation you will lead the unified Centre of Excellence responsible for setting the strategic direction and accelerating value creation across data platforms decision intelligence AI (including GenAI and Agentic AI) and intelligent automation.

The role has a strong strategic leadership and business alignment focus. You will define vision priorities governance and roadmaps ensuring coherence across capabilities and enabling the organisation to fully leverage data AI and automation at scale.

You will be supported by dedicated platform engineering functional leads as well as Product Owners for Decision Intelligence and Automation allowing you to focus on strategy formulation innovation operating models and value realisation while maintaining a solid understanding of modern architectures model lifecycles and automation paradigms.

Responsibilities of role

Strategy Direction & Business Alignment:
Define and own the end-to-end strategy for Data AI & Automation aligned with Intrum Swedens business strategy regulatory context and transformation priorities.
Translate strategic ambitions into clear capability roadmaps balancing near-term value delivery with long-term platform and capability build-up.
Act as a trusted partner to senior business leaders ensuring initiatives are business-driven outcome-focused and measurable.

Leadership & Operating Model:
Lead the combined Data AI & Automation CoE establishing clear ownership governance and ways of working across domains.
Provide senior leadership to Product Owners and functional leads ensuring alignment across platforms priorities and delivery.
Drive strong collaboration across Technology Operations Risk Legal Compliance and global Intrum counterparts.

Innovation AI & Automation Enablement:
Drive innovation across Decision Intelligence Advanced Analytics GenAI and Agentic Automation identifying opportunities where autonomous or semi-autonomous solutions can transform complex end-to-end processes.
Promote reuse scalability and industrialisation of AI and automation capabilities rather than siloed solutions.
Establish responsible AI practices ensuring transparency explainability risk management and regulatory compliance.

Portfolio Prioritisation & Roadmapping:
Establish structured portfolio and demand management across data AI and automation initiatives.
Ensure transparent prioritisation based on business value feasibility risk and strategic alignment.
Track outcomes benefits realisation and capability maturity progression.

Architecture Governance & Lifecycle Oversight:
Ensure coherent end-to-end architecture across data platforms analytics AI models and automation technologies.
Oversee governance frameworks covering data management AI/ML lifecycle GenAI usage security and compliance.
Collaborate with global Intrum teams to align local needs with global platforms standards and reusable assets.

Your Background

We believe you have:

We believe you have:

• A relevant university degree in IT Engineering Data Science or equivalent.
• Extensive leadership experience (typically 10 years) within data analytics AI automation or large-scale digital transformation.
• Proven ability to define strategy and translate it into executable roadmaps in complex regulated organisations.
• Strong understanding of modern data and AI architectures including cloud-based analytics platforms AI/ML lifecycle management and intelligent automation ecosystems.
• Experience working with product-oriented delivery models and agile frameworks (e.g. SAFe).
• Experience from regulated industries (financial services preferred) is highly meriting.

Meriting Experience

It is highly meriting if you also bring experience in one or more of the following areas:

• Microsoft Azure cloud environments including data and AI services security concepts and enterprise-scale cloud operating models.
• Databricks or similar lakehouse platforms for advanced analytics machine learning and AI at scale.
• On-premise to cloud migrations including modernisation of legacy data platforms and transition to cloud-native architectures.
• Modern data management frameworks including data governance data quality metadata management master data management and data products.
• GenAI foundations including large language models prompt engineering retrieval-augmented generation (RAG) and enterprise adoption patterns.
• Agentic AI and autonomous systems including orchestration of AI agents decision automation and human-in-the-loop control models.
• Experience establishing responsible AI model risk management and AI governance frameworks in regulated environments.

Who are you

• A strategic and pragmatic leader who thrives at the intersection of business technology and innovation.
• Comfortable setting direction enabling others to execute and leading through influence.
• Curious about emerging technologies while focused on turning them into tangible business outcomes.
• Structured communicative and trusted by senior stakeholders.
• You share our values: Empathy Ethics Dedication Solutions.

Are you curious or have questions

You are welcome to contact the recruitment manager for more information: Nima Ghorbani Transformation Director. Please contact the primary recruiter Maja Fransson HR Business Partner for more information about the application process.

Only applications received through our online system will be considered.

Do you feel that you might be the right person Great! Apply now. Looking forward to hearing from you!