NDIS Care Portfolio Manager
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Job Location:
Monthly Salary:
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
- Full-Time Permanent Metropolitan Melbourn
- Generous salary package company vehicle devices & additional leave benefits
About Serenity Mode
Serenity Mode is a rapidly growing valuesdriven NDIS provider specialising in complex care. Guided by Integrity Inclusivity Courage and Compassion we deliver highquality personcentred support for participants with high and complex needs.
Were proud of our inclusive peoplefirst culture where your achievements are recognised your development is supported and your work makes a meaningful impact every day.
About the Role
We are seeking two NDIS Care Portfolio Managers to join our leadership team. Reporting to the General Manager NDIS you will oversee participant outcomes manage compliance requirements lead frontline support teams and act as a key relationship holder for participants families coordinators and allied health partners across metropolitan Melbourne.
This is a pivotal fastpaced role suited to an experienced leader dedicated to delivering safe highquality and personcentred NDIS services.
Key Responsibilities:
- Lead coach and support a dispersed team of disability support workers
- Ensure highquality compliant participantcentred service delivery aligned with NDIS requirements
- Manage participant budgets and service utilisation to maintain quality within funding limits.
- Build strong relationships with participants families support coordinators and allied health.
- Oversee personalised support through home visits engagement and collaborative planning.
Who Were Looking For
Youre a compassionate proactive and solutionsfocused leader who thrives in a fastmoving environment. You bring strong communication skills emotional intelligence and the ability to balance participant needs team performance and compliance obligations with calm professionalism.
Essential Requirements:
- 5 years leadership experience in NDIS healthcare or community services.
- Experience managing large or regionally dispersed teams in regulated environments.
- Diplomalevel qualification in healthcare human services or business (or equivalent).
- Strong experience supporting participants with complex behaviours and high support needs.
- NDIS Worker Screening Victorian WWCC National Police Check & valid Drivers Licence.
Highly Desirable:
- Tertiary qualifications in human services healthcare or business.
- 10 years experience leading large teams within NDIS or community services.
What We Offer
- Inclusive and diverse workplace where you genuinely belong.
- Real opportunities for career progression in a growing organisation.
- Supportive leadership and ongoing development pathways.
- Employee Assistance Program (EAP) access.
- Company vehicle work devices generous salary package.
How to Apply
If youre an experienced leader ready to make a meaningful impact we would love to hear from you. Please submit your resume and a cover letter outlining your suitability to: Marley Human Resources Officer
This is an urgent recruitment shortlisted applicants may be interviewed prior to the closing date. Applications close Friday 6 March 2026. Applicants must reside in metropolitan Melbourne.
Required Experience:
Manager
Key Skills
- Project / Program Management
- Project Portfolio Management
- Portfolio Management
- Credit Analysis
- Banking
- Pricing
- Analysis Skills
- Project Management
- Financial Analysis
- Budgeting
- Property Management
- Contracts
