Senior Software Engineer MES

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions with leading positions in Advanced Wound Care Ostomy Care Continence Care and Infusion Care. With more than 10000 colleagues we provide our products and services in around 90 countries united by a promise to be forever caring. Our solutions provide a range of benefits from infection prevention and protection of at-risk skin to improved patient outcomes and reduced care costs. Convatecs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit

KeyResponsibilities

• Deliver second-line support for MESplatformsaddressing incidents service requests and user queries in a timely manner.

• Troubleshoot debug and resolve MES system issues escalating complex problems as needed.

• Perform routine system maintenance upgrades and patches to ensure optimal performance and compliance.

• Collaborate with cross-functional teams (production QA IT) toanalyzeand resolve MES-related problems.

• Document support activities solutions and system modifications for traceability and compliance.

• Participate in root cause analysis and implement corrective/preventive actions for recurring issues.

• Develop or configure new or updated system functionalities.

• Write clean efficient and maintainable code for MES systems adhering to best practices and coding standards.

• Provide training and support to MES users promoting best practices and system adoption.

• Stay updated on MES (CMF &Apriso) developments and recommend improvements.

• Contribute to the testing and deployment of new MES functionalities and integrations.

• Assist in task estimation planning and continuous improvement initiatives for MES supportactivities

• Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.

KeyRequirements

• More than 5years of experience inapplications of IT support with a focus onregulatoryand Quality Solutions.

• Experience supporting and maintaining MES platforms specifically Critical Manufacturing (CMF) is mandatory.

• Proficient communication skills to align with Business Users.

• Proficient in troubleshooting debugging and resolving software and system issues in a manufacturing environment.

• Strong understanding of manufacturing processes and MES workflows.

• Familiarity with database technologies (e.g. SQL) scripting and integration with shop-floor equipment.

• Knowledge of ITIL(IT infrastructure Library)or similar service management frameworks is an advantage.

• Experience with software development methodologies (e.g. Agile) and version control systems (e.g. GitHub).

• Proficient in one or more programming languages relevant to MES systems (e.g. Python Java C# JavaScript/TypeScript).

• Excellent problem-solving analytical and communication skills.

• Ability to document technical solutions and provide user training.

• Team player with strong collaboration skills across technical and non-technical stakeholders.

• Willingness to participate in on-call support rotations and respond to urgent production issues when required.

Education/Qualifications

• ABachelors/Mastersdegree inEngineering Software development Information technology or a related field. Advanced degrees or certifications are a plus.

• Itil4GMPorDatabasetechnologies is a plus

Travel Requirements

• Position involve travel up to10% of the time mostly within Europe Asia Pacific and Americas.

• Most trips will include overnight travel.

Languages

• English

What Youll Get

At Convatec we believe in taking care of our people because theyre the heart of everything we do.As part of our team youll enjoy a range of benefits designed to support your wellbeing growth and success.

These include

• Flexible working arrangements

• Ongoing learning and development opportunities

• Competitive remuneration

• Access to health and wellbeing programs

At Convatec were pioneering trusted medical solutions to improve the lives we touch. If youre ready to make a real impact apply today and help us bring our Forever Caring promise to life.

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A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

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Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee

If you are an active employee at Convatec please do not apply here. Go to the Career Worklet on your Workday home page and View Convatec Internal Career Site - Find Jobs. Thank you!