Fraud Specialist
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Job Location:
Brooklyn, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
What were looking for ranked:
- You have obsessive attention to detail.
- You are analytical and love finding patterns in data.
- You are scrappy have a bias for action and work harder than anyone you know.
- You have experience working in risk or fraud especially in e-commerce or payments.
About Whop
Whop is the ultimate virtual market that lets people earn money by starting shops and creating content. We deliver $2.5B per year in income to people across the globe and have more than 5M monthly users.
About the role
As a Fraud Specialist you will make sure that merchants are only selling high-quality trusted products on Whop and all activity on the platform falls within our Terms of Service. You will leverage Whops fraud tools to investigate payment anomalies review high-risk merchant flags and escalate situations as needed.
This role reports to the Head of Trust.
Salary: $60000
Remote : This position offers the flexibility to work from anywhere in the world.
Available shifts are:
- 12:00 am EST to 8 am EST
- 8:00 am EST to 4:00 pm EST
- 4:00 pm to 12:00 am EST
Weekend shifts are rotational - you must be available to work on some weekends.
Scope:
- Responsible for Whop merchant account audits reviewing risk flags from our internal fraud tooling and setting reserves or suspending accounts accordingly
- Review merchant applications to access financing options including review of payment processor statements
- Escalate fraudulent trends to product and engineering teams so we can build solutions into our product
What were looking for
- You have previous experience in risk compliance or a similar role.
- You have a deep understanding of risk and fraud at an ecommerce or payments company.
- You are familiar with Whop either as a buyer or as a seller.
- You have obsessive attention to detail; you care deeply about correctness
- You are low-ego non-performative and process-driven
- You love getting creative and doing anything it takes to solve a hard problem
- You are scrappy and have a bias for action: no task too small no idea too big
- You want to take over the world and are not satisfied with anything other than being the best
Your first 90 days will look like the following:
- Within 30 days you will deeply understand Whops product and internal fraud tools and processes.
- Within 60 days you will have mastered account audits financing application reviews Resolution Center cases and escalations.
- Within 90 days you are detecting fraud patterns and escalating trends to our engineering teams to update fraud solutions within our product.
Required Experience:
IC
Key Skills
- Electrical
- Academics
- Customer Service
- Computer Data Entry
- Cardiac Surgery
- Freight Forwarding
About Company
Whop is your home on the internet. You can discover interesting communities, meet cool people, and even start a business.
