Customer Support Assistant
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Job Location:
Riverside, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
We are seeking a highly organized and service-oriented Customer Support Assistant to join our growing team in Riverside CA. This role plays a key part in maintaining clear communication with clients supporting internal coordination and ensuring that every interaction reflects the professionalism and standards of Trillex Events.
The ideal candidate is detail-oriented proactive and capable of managing multiple responsibilities while maintaining a positive and solution-focused approach.
Responsibilities
Respond to client inquiries via phone and email in a timely and professional manner
Provide accurate information regarding services timelines and event coordination processes
Assist with scheduling meetings consultations and follow-ups
Maintain and update client records and internal documentation
Support the operations and event teams with administrative tasks
Coordinate internally to ensure seamless communication between departments
Handle client concerns with professionalism and escalate when necessary
Contribute to maintaining high client satisfaction standards
Qualifications :
Strong written and verbal communication skills
Excellent organizational and time management abilities
Professional demeanor and customer-focused mindset
Ability to multitask in a fast-paced environment
Proficiency in Microsoft Office or similar business tools
Problem-solving skills and attention to detail
Team-oriented attitude with the ability to work independently
Additional Information :
Competitive salary ($42000 $46000 per year)
Full-time stable position
Growth opportunities within a rapidly expanding organization
Professional development and skill-building environment
Collaborative and supportive team culture
Exposure to event operations and business coordination
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
