Admission Manager

Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australias higher education sector boasting campuses in Sydney Brisbane Melbourne and most recently in Adelaide as well as overseas locations in the UK and India. With a rich history spanning over almost two decades ECA delivers high-quality education encompassing English language courses bachelors and postgraduate degrees and targeted internships. ECA is a successful Australian-based education organisation offering a comprehensive range of face-to-face and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University Charles Sturt University University of Canberra University of Tasmania and University of the Sunshine Coast ECA is committed to delivering a world-class educational experience.

We have got an exciting opportunity for Admission Manager be part of our team at University of the Sunshine Coast Adelaide and Sydney in our Sydney campus.

About University of the Sunshine Coast Adelaide and Sydney.

University of the Sunshine Coast (UniSC) has partnered with the Education Centre of Australia (ECA) The campus offers a range of undergraduate and postgraduate degree programs for international students. Operated in partnership with the Education Centre of Australia In Adelaide and Sydney with great places to study relax or seek advice from our supportive staff students are equipped with the skills knowledge and confidence to succeed at university

As a key member of the team you will have the rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with us and is self-motivated and an enthusiastic go-getter.

Key Responsibilities:

• Drive the achievement of the sales targets with the Head of Student Acquisition
• Maintain the risk index at an agreed level with the Head of International Student Recruitment
• Monitor visa decisions and address areas of risk as identified
• Represent ECA at the Joint Operations meetings
• Prepare reports for multiple committees including but not limited to the Joint Operations meetings Joint Management Committee Meetings (JMC) as required and the Executive Management Committee (EMC)
• Provide reports as required
• Support the development of the admissions team to best in business
• Create and maintain reference material to ensure consistency in decision making
• Maintain staffing levels
• Set & monitor daily targets to ensure agreed service levels are met at all times
• Process all admissions actions as required
• Communicate delays / changes to service levels as appropriate
• Work with brand stakeholders to ensure a seamless enrolment process for all students

As the successful candidate you will ideally have:

Qualification:

• Bachelors degree or equivalent relevant experience in international education admissions or a related discipline.

Experience in:

• Demonstrated experience in the international education sector preferably within Australia.
• Proven experience working in a higher education admissions team managing endtoend admissions processes.
• Experience in team leadership including coaching capability development and performance support.
• Strong stakeholder management experience across internal teams education agents and external partners.
• Experience delivering training to staff and/or education agents.
• Demonstrated experience developing and implementing GTE (Genuine Temporary Entrant) assessment rules across multiple markets.

Knowledge:

• Strong understanding of the international education regulatory environment including ESOS National Code and CRICOS obligations.
• Thorough knowledge of international and domestic qualifications including English language requirements and pathway assessments.
• Advanced expertise in GTE assessment frameworks including financial assessment and marketspecific risk considerations.

Skiils:

• Proven ability to develop implement and improve admissions processes in line with regulatory and compliance requirements
• Strong analytical and reportwriting skills with the ability to present clear insights to senior and executive stakeholders.
• Excellent written and verbal communication skills including the ability to manage sensitive or complex discussions.
• Intermediate to advanced proficiency in Microsoft Excel and Word including formulas formatting and reporting templates.
• Strong organisational skills with the ability to manage competing priorities deadlines and operational risk.

In return we will offer you:

• Company-paid parental leave (14 weeks at 100% of current pay or 28 weeks at 50% of current pay)
• Employee assistance program with Uprise (6 session per year for staff and direct family members)
• Support through 25% on the full fees for courses offered by ECA as Staff Education Assistance
• Novated Lease
• Professional development programs
• Wellbeing brands discounts
• Free access to LinkedIn Learning

EEO Statement

At ECA we champion our organisational values which includes Celebrate diversity and inclusion thus we strive to be a place of growth where everyone can continually thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People people living with a disability women people who identify as LGBTIQA and people from culturally and linguistically diverse backgrounds.

This position is open to all Australian Citizens Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.

How to apply

Applications (including a cover letter CV and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only short-listed candidates will be contacted.

For further information on this role to gain insight into our team or if you need assistance due to a disability please contact Joon Wong

Thank you for your interest in the position with the ECA Group