CITY OF ELKHART JOB DESCRIPTION DEPARTMENT Parks and Recreation POSITION Cashier DIVISION Riverview Softball Complex STATUS Part-time CATEGORY Hourly$13-$16 FLSA Non-Exempt REPORTS TO Riverview Softball Complex Manager JOB SUMMARY Cashiers support Riverview Softball Complex operations by assisting with admissions concessions and guest services. This role includes accurate cash handling customer service and maintaining cleanliness of concession admissions and public areas to ensure a safe and welcoming environment during events and tournaments. PRINCIPAL DUTIES AND RESPONSIBILITIES Assist with admissions and concession operations including ticket sales point-of-sale transactions and inventory awareness of concession supplies. Complete transactions for admissions and concession counters accurately and efficiently. Ensure each guest receives outstanding customer service by providing a friendly welcoming and professional environment. Maintain clear and effective communication with other staff members and supervisors to support smooth operations. Assist with routine cleaning and sanitation of concession areas admissions spaces and surrounding public areas of the facility. EDUCATION AND EXPERIENCE Must be at least 15 years old First aid training and certification preferred. KNOWLEDGE SKILLS AND ABILITIES Ability to handle cash transactions accurately. Customer service experience is a plus. Ability to work with people and calm/deescalate tense situations when necessary. Must be able to effectively prioritize daily work functions. PHYSICAL MENTAL AND VISUAL SKILLS Must have the ability and history of remaining calm and rational when confronted with stressful or volatile situations. Must have a positive demeanor when in contact with the public. WORKING CONDITIONS Work environment is generally performed in an indoor and outdoor setting. NIBCO Cashiers and Concessions workers will typically work evening hours and weekends. Occasionally hours will also be worked during the week and holidays for rentals and programs. The park is open from May to September so frequent exposure to warm temperatures should be expected. POST OFFER TESTING REQUIRED The City of Elkhart is a Drug Free Workplace. Therefore successfully passing a post offer drug screen is required (random drug testing may be conducted after employment). Background checks producing acceptable BMV and criminal history reports required. POLICY STATEMENT The incumbent is required to possess the knowledge skills and abilities and the physical mental and visual skills described in this job description to perform the principal duties responsibilities and essential job functions. This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job. This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
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