Mental Health & Addictions Professional

Mō tēnei tūranga  About the role

The Mental Health and Addictions Professional role is dynamic diverse and fast paced and you will be working as part of a collaborative 24/7 team shift based team. You will provide comprehensive mental health and addiction support brief therapeutic interventions emotional support risk assessment and de-escalation and support planning for tāngata whai ora accessing a range of National Mental Health and Addiction Telehealth Services. You will practice within the ethical frameworks of your registration body applying trauma informed recovery oriented and values-based approaches. You will support individuals to access urgent services when required and maintain strong system navigation capability across Aotearoas health landscape. This role requires a practitioner who can balance clinical depth with accessibility providing safe responsive support in a fast-paced virtual environment. 

We are looking for kaimahi to work parttime (0.8 FTE) across a roster of set evening and overnight shifts between 3:30pm12:00am and 10:30pm7:00am.

Ngā haepapa matua Key responsibilities

• Provide brief Mental Health and Addictions support interventions support planning advice sign posting and referrals 
• Communicating with tāngata whai ora via phone emailSMSand webchat 
• Providing coaching and clinical support to MHA kaimahi asrequested. 
• Maintain accurate and timely documentation in line with professional and organisational standards 
• Participating in continuous improvement of quality and service developments always ensuring ethical service delivery. 
• Identify and respond to risk supporting tāngat whai ora to access urgent services when required 
• Ensure practice is trauma informed culturally responsive and aligned with Te Tiriti o Waitangi 

Ngā hua mōu  Whats in it for you 

• Work from home anywhere in Aotearoa New Zealand 
• A supportive clinically robust telehealth environment 
• Opportunities to contribute to service development and clinical leadership 
• Ongoing professional development and reflective practice support 
• The opportunity to influence equitable mental health and addiction outcomes nationally  

Qualifications :

Mōu ake About you

You are a compassionate and grounded practitioner with experience supporting people through mental distress and addiction challenges. You can hold space for tāngata whai ora while remaining calm organised and responsive and you understand how trauma inequity and systemic barriers shape wellbeing. You bring cultural humility and confidence working within Te Tiritiinformed frameworks. Comfortable in virtual environments you use digital systems with ease and make sound clinical decisions within structured protocols. You provide clinical guidance in a way that is collaborative approachable and valuesled and you rolemodel accountability ethical integrity and reflective practice.

Ōu wheako ōu mātauranga hoki  Qualifications and Experience 

• Qualification in counselling addictions psychotherapy psychology or a related field 
• Current registration and practising certificate with a recognised professional body such as NZAC or DAPAANZ 
• Understanding of trauma informed recovery oriented and values-based practice 
• Relevant experience working in mental health and/or addictions 
• Demonstrated experience delivering brief intervention support and risk assessment and identification 
• Experience supporting individuals to access urgent services when required 
• Experience providing clinical guidance supervision or coaching is desirable 

Ōu āheitanga ōu pūkenga hoki  Skills and Competence 

• Strong listening and communication skills with the ability to build rapport quickly in virtual environments 
• Confidence using digital systems and communication platforms 
• Ability to work within established protocols documentation standards and clinical governance frameworks 
• Cultural responsiveness and commitment to equity 
• Professional resilience accountability and reflective practice 
• Strong professional judgement and ability to make timely clinical decisions 
• Excellent communication skills with the ability to build rapport quickly in telehealth contexts 
• Confidence using digital platforms and documentation systems 
• Cultural competence and commitment to equity and Te Tiriti o Waitangi 
• Capacity to work effectively in a 24/7 service environment 

If youre excited about this role and think you have what it takes but your experience doesnt align 100% we still want to hear from you and would encourage you to apply.

Additional Information :

Ō mātou uara  Our values

E kimi ana mātou i ētahi tangata e kaha whakanui i ēnei uara - We are looking for people who align naturally with these values and will champion them

• Mahia te mea tika / Do the right thing
• Hihiri e te kounga / Motivated by quality
• Ngākau nui ki te pai ake / Passion for better
• Pokohiwi ki Pokohiwi / Shoulder to shoulder

Remote Work :

No

Employment Type :

Part-time