PM Operations Manager (Transportation)

ABOUT Ekkinox

Trusted in aerospace defence and ground transportation Ekkinox an affiliate of DRAKKAR combines proven expertise with more than 700 employees and long-standing client relationships across the industries it serves.

Through flexible delivery models Ekkinox leverages the warehouse operations of Ekkinox Technical & Logistics Services or deploys Ekkinox teams on-site at client facilities. The capabilities of both Ekkinox affiliates cover the full logistics lifecycle from warehousing and transportation to freight handling packaging kitting and final shipment coordination.

JOB DESCRIPTION

Ekkinox is seeking a highly adaptable detail-oriented individual to lead a team in a dynamic fast-paced environment. This position involves overseeing day-to-day operations managing frontline personnel and ensuring the smooth execution of time-sensitive activities in alignment with organization standards and compliance requirements. This role serves as a primary point of contact for drivers dispatch staff and customers ensuring service commitments are met while balancing safety compliance and operational realities.

RESPONSIBILITIES AND REQUIREMENTS

• Lead afternoon and evening dispatch operations in an LTL environment
• Manage execution of P&D and linehaul movements to meet service commitments
• Ensure on-time departures efficient routing and proper driver utilization.
• Monitor freight flow service delays and exceptions implementing immediate corrective actions
• Use TMS tools to track dispatch activity
• Partner with customer service and operations teams to address customer escalations and service issues
• Communicate delays exceptions and recovery plans clearly and proactively
• Balance customer expectations with operational and safety requirements
• Support service recovery efforts to maintain customer satisfaction
• Lead coach and develop dispatchers and operational support staff
• Set expectations monitor performance and provide real-time feedback
• Ensure appropriate staffing training and coverage during the shift
• Foster a culture of accountability teamwork and operational excellence
• Transportation experience in an LTL environment
• Proven leadership experience managing dispatchers and interacting with drivers and customers
• Strong understanding of dispatch operations driver management and customer service
• Ability to make sound decisions in a fast paced time-sensitive environment
• Strong communication conflict resolution and problem-solving skills
• AS400 experience preferred but not required
• Experience in high volume terminal operation

OFFER AND BENEFITS

• Afternoon shift
• Shift start time is 2 PM- may require some flexibility to start earlier or later
• Capability to perform moderate physical tasks and adapt to various work environments
• Salary $90000 - $100000

Ready to Move Your Career Forward with Ekkinox

Join a team that prioritizes safety values collaboration and recognizes each individuals contribution. With modern equipment and a supportive work environment your journey starts here.

TALENT ACQUISITION SPECIALIST

Nadine E or Prabhu S

#DKL

This posting is for an existing vacancy

Accessibility & Inclusion

We are committed to an inclusive barrier-free recruitment and selection process. Applicants who require accommodation at any stage are encouraged to notify us confidentially at emailprotected.