Risk Management Personal Independence Reporting Manager GDS Argentina EY Global Delivery Ser

Manager - Risk Management Services

This role requires the candidate to execute globally defined processes built in accordance with the EY Global (EYG) Independence policies aimed towards safeguarding EY as an Independent auditor. These services are provided to support EY professionals in complying with the firms personal independence policies by validating their financial and family relations like securities loans insurances deposit accounts etc. and report any potential conflicts of interest with audit clients. The successful candidate will lead a team of 40-50 members providing operational guidance while fostering strong relationships and collaborating effectively with stakeholders and professionals across EY.

The opportunity

Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services) responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks providing coordinated advice and assistance on suite of services like Independence Conflicts Compliance regulatory policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007 the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities.

This role will be part of the largest sub-service functions i.e. Independence within Risk Management Services (RMS) responsible for assisting EY professionals to maintain auditor objectivity by identifying and mitigating any potential conflicts of interest that could compromise an auditors independence.

RMS Independence team is currently 950 people strong operating from 3 countries and 5 centers: India (Gurugram Kochi Bengaluru) Poland (Wroclaw) Philippines (Manila). The team is closely integrated with Global Independence and has been involved in development of key Independence processes.

This role provides a dynamic and growth-oriented environment where youll contribute to safeguarding EYs reputation as an independent auditor. Youll support EY professionals collaborating closely with global and regional stakeholders. This will involve strengthening the personal independence framework fostering a continuous global mindset and enabling clients through effective team management stakeholder engagement and streamlined process management. Youll also play a key role in developing and motivating your team members to achieve their full potential.

Your key responsibilities

A Manager / Senior Manager in the RMS Independence PICT team will lead 40-50 high performing individuals fostering a collaborative and inclusive environment. Your role involves working closely with EY professionals as well as Global and Regional stakeholders to strengthen the personal independence compliance framework spearheading continuous improvement at process level. By effectively managing your team engaging with stakeholders and optimizing our processes you will contribute significantly to EYs success.

Technical expertise

• Build expertise in personal independence processes and policies coordinating with regional and global stakeholders/ professionals to effectively address various inquiries.
• Stay updated on relevant regulatory policies like EYG and local country policies and industry best practices related to auditor independence.
• Demonstrate in-depth knowledge of personal independence concepts including financial interests family relations and business relationships.
• Lead multiple projects fostering collaboration and ensuring effective communication with team members stakeholders and senior management
• Ensure adherence to project management by proactively tracking progress identify and mitigate potential risks and issues
• Identify opportunities to streamline processes enhance efficiency and improve the overall effectiveness of the Personal Independence process.
• Be abreast of emerging knowledge trends and lessons learned. Creates and delivers presentations to communicate new regulatory landscapes and resulting impacts to engagement teams and Independence team members.
• Cultivate strong relationships with diverse customer groups and stakeholders across various EY geographies to ensure exceptional support and client satisfaction.

Client/Stakeholder Management

• Actively engage with global and regional Independence stakeholders to implement any process changes enhancements and improvement to ensure their expectations are met
• Develop effective conflict resolution and escalation management strategies to address and resolve any issues or escalations promptly and professionally
• Meet agreed Service Level Agreements (SLAs) and strengthen Delivery Excellence model effectively

Operations Management

• Participate in financial forecasting and resource allocation planning.
• Engage in reporting activities to support operational transparency.
• Establish and monitor key performance indicators (KPIs)

• Contribute to strategic priorities/initiatives to drive success and growth within the global EY landscape.

People management

• Responsible to manage/lead a team of 40-50 professionals
• Oversee resource management talent acquisition and workload management across all locations.
• Build relationship across different service lines and sub service lines to seek cross training and utilization opportunities.
• Maintain open and transparent communication channels with team members to ensure clarity of expectations and foster a collaborative environment
• Foster a culture of engagement by recognizing and rewarding team members contributions and encouraging their participation in decision-making processes
• Coaches and mentors team members for professional development and recommends training requirements to address perceived gaps
• Promote a healthy work-life balance by encouraging flexible working arrangements and supporting team members well-being
• Champion diversity and inclusion initiatives to create a respectful and inclusive workplace where all team members feel valued
• Ensure that individual goals are aligned with the overall objectives of the organization fostering a sense of purpose and direction.

Skills and attributes for success

• Should have executive presence and leadership skills to lead a team of people.
• Global mindset and business acumen to help build client trust and value
• Must possess a collaborative and enablement mindset.
• Drive the team to consistently achieve and exceed team-level KPIs by fostering a high-performance culture setting clear expectations and providing the necessary support and resources.
• Lead and contribute towards transformation initiatives on process improvement and client enablement to enhance efficiency and effectiveness for the team
• Manage day-to-day administrative issues and communicating appropriately to the engagement team / project managers
• Ability to manage multiple projects simultaneously prioritize tasks and meet deadlines.
• Ability to adapt to changing priorities and work effectively in a dynamic environment.
• Strong research and interpretation skills to evaluate processes assess risks and make informed decisions.
• Innovative mindset and strong digital fluency including awareness of AI and emerging technologies to enhance efficiency and innovation.
• Ability to communicate effectively with clients bringing insightfulness confidence and professionalism to all interactions.
• Strong customer centricity ensuring client needs are understood and addressed proactively.

To qualify for the role you must have

• Masters/post-graduate degree (preferably in Finance) from a reputed institute.
• At least 9-12 years of professional experience out of which minimum 6-7 years experience should have:
  • Compliance or research functions in Big 4 or other professional service organizations
  • Managing reasonably mid-size teams (10-15 team members)
  • Experience in Personal Independence would be preferred
• Candidates with exposure of handing client interactions would be preferred
• Well-developed analytical interpersonal and communication (both verbal and written) skills in English
• Working knowledge of type of financial instruments deposit accounts loans insurance etc.

Technologies and Tools

• Experience in MS Office (Outlook MS Word MS Excel SharePoint etc.)
• Project management and Business analytics tool like Power-BI and experience in lean methodologies like Value stream mapping Kanban Kaizen would be preferred.
• Stay abreast of emerging technologies including generative AI to maintain a competitive edge in tech-driven solutions.

What you can look for

• A Team of people with business acumen technical experience and enthusiasm to learn new things.
• A team which has its foundation in the core values of trust respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations Argentina China India the Philippines Poland and the UK and with teams from all EY service lines geographies and sectors playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants we offer a wide variety of fulfilling career opportunities that span all business GDS you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. Well introduce you to an ever-expanding ecosystem of people learning skills and insights that will stay with you throughout your career.

• Continuous learning: Youll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: Well provide the tools and flexibility so you can make a meaningful

impact your way.

• Transformative leadership: Well give you the insights coaching and confidence to be the leader the

world needs.

• Diverse and inclusive culture: Youll be embraced for who you are and empowered to use your voice

to help others find theirs.

About EY

EY Shape the future with confidence

EY exists to Shape the future with confidence helping to create long-term value for clients people and society and build trust in the capital markets.

Enabled by data and technology diverse EY teams in over 150 countries provide trust through assurance and help clients grow transform and operate.

Working across assurance consulting law strategy tax and transactions EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above please contact us as soon as possible.

The exceptional EY experience. Its yours to build.