Technical Service Representative

Kingsport, TN - USA

Monthly Salary: $ 103000 - 143000

Posted on: 19 hours ago

Vacancies: 1 Vacancy

Job Summary

Founded in 1920 Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The companys innovation-driven growth model takes advantage of world-class technology platforms deep customer engagement and differentiated application development to grow its leading positions in attractive end markets such as transportation building and construction and consumables. As a globally inclusive company Eastman employs approximately 13000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport Tennessee USA. For more information visit.

Description

The Technical Service Representative will provide our customers material conversion technology support within Eastmans Biodegradables Technology Division in Kingsport Tennessee. Our customers serve numerous markets including the food service and food packaging markets and use conversion technologies such as profile extrusion foamed sheet extrusion thermoforming and injection molding.

Location:Primarily seeking on-site in Kingsport TN with openness to remote work arrangements.

Responsibilities

Promote customer trials and evaluations
Understand the customers demands and challenges.
Help develop technical information for customer engagement
Knowledgeable about industry relevant secondary operations
Partner with Product Development team to deliver products that a market needs and that will bring value to Eastman
Collaborate with cross-functional teams including Sales Technology and Quality Assurance to develop and implement technical strategies and solutions.
Stay up-to-date with industry trends regulations and advancements in feed technology and share relevant information with internal teams and customers.
Collect and analyze customer feedback and market insights to identify opportunities for product improvement and innovation.
Provide technical content to product presentations leaflets and brochures to support sales and create papers and posters for technical forums.
Act as a technical advisor to the sales team and assist with customer inquiries product positioning and market development.
Build and maintain strong relationships with key customers and industry associations.
Represent the company at industry conferences trade shows and technical forums.

Qualifications

High School Degree. Preferred: Bachelors degree in a technical field.
> 5 years experience in injection molding and extrusion particularly in biodegradable materials. Preferred: >10 years experience.
Proficiency with extrusion injection molding and other conversion technologies particularly related to biodegradable materials.
>50% travel while working (part-time).
Knowledge of markets and convertors associated with biodegradable food service. Preferred: Strong existing relationship with convertors in biodegradable markets.

Eastman will not accept applicants for this offered position who require visa sponsorshipincluding those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

The base salary range for this position is $103000 to 143000.

At Eastman we are committed to transparency and integrity in our compensation practices. Eastman includes salary ranges in some job postings to provide clear compensation information and to be compliant with state laws that require disclosure. Not all postings display ranges due to factors like location market conditions or position specifics. Compensation is based on qualifications and experience. Candidates are encouraged to discuss their salary questions during the interview process.

Benefits

Your total rewards go far beyond a competitive salary. When you join Eastman you gain access to an exceptional suite of programs designed to protect your health grow your wealth and fuel your career.

Compensation & Incentives
Base pay plus performance-based incentive opportunities that let you share in our success.

Health & Wellness
Comprehensive medical prescription-drug and dental coveragepaired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
A robust menu of voluntary benefitsincluding vision optional life critical-illness protection and moreso you can tailor coverage to fit your life.
Holistic wellness support: financial-planning tools family-building assistance (adoption pregnancy and fertility resources) parental leave and confidential Employee Assistance Program counseling.

Retirement & Financial Strategies
401(k) with a company matchplus an additional annual retirement contribution from Eastman to accelerate your long-term savings.

Time Away
Eleven paid holidays one personal day paid time off and paid vacation to recharge celebrate or handle lifes moments.

Growth & Development
Access to mentorship learning resources and leadership programs that empower you to thrive in your current role and chart the next steps in your career.

At Eastman we invest in the whole youso you can bring your best self to work every day and build a future youre proud of.

Eastman Chemical Company is an equal opportunity qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability pregnancy veteran status or any other protected classes as designated by law.

Eastman is committed to creating a powerfully engaged workplace where everyone can contribute to their fullest potential each day.

Required Experience:

Unclear Seniority