Business Process Analyst ISV

Metepec - Mexico

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Department:

Sales Operations

Job Summary

Description

In this Role Your Responsibilities Will Be:

Key Responsibilities:

Part Creation	Initiate part number creation and extension form after order received getting details from factory and trade compliance loading in Oracle and Implementing the idea in the system Supports technical product description according to prior agreement with engineering / product management Support and backup part number creation in due time in cooperation with Supply Chain / Engineering / Product Management Administration / Management of new item requests Tracking of implementation metrics through Excel and dashboard
Pricing Activities	Pull detailed reports from Oracle and Excel Utilize pricing models to analyze data and implement prices on products not currently populated in Oracle ERP system Work with cross-functional teams to develop pricing on active quote and order components
Archiving	Facilitates archiving of all documents and RFQs in our electronic database (OCM)
CRM Knowledge	Registers and assigns to the respective Team Queue all RFQs and Support Requests from customers in a timely manner Maintains an updated CRM database by adding new customers and contacts as needed
Business Process Support	Supports with maintenance of Power Bi dashboards and daily reports for other Teams such as Order Entry Customer Careand Sales Support with testing for business processes
Flexibility	Depending on urgent inquires prioritize business needs to ensure that inboxes and requests are addressed on a timely matter

Who You Are:

You build strong lasting customer relationships through consistent communication and proactive engagement. You set clear goals with defined outcomes evaluate feedback to refine your approach and adapt quickly when facing setbacks. Success in this position requires resilience strategic thinking and the ability to explore multiple pathways to achieve the desired results.

For This Role You Will Need:

Bachelors degree in STEM or in any related field
Minimum 1 years experience in a similar role within the industrial space
Effective communication negotiation and influencing skills

Preferred Qualifications that Set You Apart:

Effectively work across company departments to produce quick results to resolve customer claims
Ability to multi-task and manage competing priorities
Self-starting and action oriented
Ability to comprehend technical details/technical literacy
Customer Focus
Ensures Accountability
Being Resilient
Plans and Aligns
Collaborates

Our Offer To You:

We recognize the importance of employee wellbeing and know that to do your best you must have flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

At Emerson we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our companys values and our responsibility to leave the world in a better place. Learn more about our Culture & Valuesand aboutDiversity Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to-end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training mentorship and coaching project management and on-the-job training.

Required Experience:

DescriptionIn this Role Your Responsibilities Will Be:Key Responsibilities:Part CreationInitiate part number creation and extension form after order received getting details from factory and trade compliance loading in Oracle and Implementing the idea in the systemSupports technical product descript...

Description

In this Role Your Responsibilities Will Be:

Key Responsibilities:

Part Creation	Initiate part number creation and extension form after order received getting details from factory and trade compliance loading in Oracle and Implementing the idea in the system Supports technical product description according to prior agreement with engineering / product management Support and backup part number creation in due time in cooperation with Supply Chain / Engineering / Product Management Administration / Management of new item requests Tracking of implementation metrics through Excel and dashboard
Pricing Activities	Pull detailed reports from Oracle and Excel Utilize pricing models to analyze data and implement prices on products not currently populated in Oracle ERP system Work with cross-functional teams to develop pricing on active quote and order components
Archiving	Facilitates archiving of all documents and RFQs in our electronic database (OCM)
CRM Knowledge	Registers and assigns to the respective Team Queue all RFQs and Support Requests from customers in a timely manner Maintains an updated CRM database by adding new customers and contacts as needed
Business Process Support	Supports with maintenance of Power Bi dashboards and daily reports for other Teams such as Order Entry Customer Careand Sales Support with testing for business processes
Flexibility	Depending on urgent inquires prioritize business needs to ensure that inboxes and requests are addressed on a timely matter

Who You Are:

You build strong lasting customer relationships through consistent communication and proactive engagement. You set clear goals with defined outcomes evaluate feedback to refine your approach and adapt quickly when facing setbacks. Success in this position requires resilience strategic thinking and the ability to explore multiple pathways to achieve the desired results.

For This Role You Will Need:

Bachelors degree in STEM or in any related field
Minimum 1 years experience in a similar role within the industrial space
Effective communication negotiation and influencing skills

Preferred Qualifications that Set You Apart:

Effectively work across company departments to produce quick results to resolve customer claims
Ability to multi-task and manage competing priorities
Self-starting and action oriented
Ability to comprehend technical details/technical literacy
Customer Focus
Ensures Accountability
Being Resilient
Plans and Aligns
Collaborates

Our Offer To You:

Required Experience:

Key Skills

Six Sigma
Continuous Improvement
Lean
Lean Six Sigma
Process Improvement
Business Analysis
Visio
Business Process Modeling
Process Mapping
Business requirements
Process Management
Sharepoint

Apply Now

About Company

Emerson

Emerson has refocused its business portfolio to deliver solutions that bring greater value to our customers. About Emerson We concentrate on the most complex, profound challenges facing the world in the process, industrial, commercial and residential markets. Our global talent, best-i ... View more

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