Case Manager 4960

Position Summary

The Brook Supportive Housing Program has opportunities for Case Managersto join an established multidisciplinary team. The Brook permanently houses 189 residents; the majority are formerly street homeless and have serious mental and medical conditions (including HIV/AIDS) and substance misuse challenges. Case Managers are integral to our team and are responsible for helping chronically homeless individuals transition into permanent housing with supportive services. Case Managers provide intensive case management services and referrals for medical care psychiatric care community living skills financial management and substance abuse treatment. Case Managers assist our residents with a wide range of activities to develop daily living skills and referrals as well as help the residents stabilize mentally medically and socially.

The Brook provides a high level of support to its staff. Weekly and monthly supervision is provided as are multidisciplinary rounds and meetings with our medical and psychiatric providers. Some evenings and weekends are required. Spanish Bilingual preferred but not required.

An ideal candidate can demonstrate ability to work in partnership with residents from a strengths-based perspective overcoming stigma and navigating complex systems. Additionally the ideal candidate can adapt to an active environment is exceptional with time management has strong writing and communications skills exhibits excellent attention to detail and remains a team player.

Qualifications

• Proficiency in modern business communications including personal computers electronic mail voicemail facsimile and copier equipment

• Bachelors degree in social work or another related field of study
• One year of case management or relevant work experience preferred
• Engagement and detailed oriented skills are essential
• Proficiency in Microsoft Office suite and other standard business technology is required
• Strong oral and written communication time management and organizational skills

Essential Duties and Responsibilities

• Maintaining a caseload of 14-18 individuals with chronic homelessness history
• Monitor and document client progress towards Treatment plan goals
• Conduct regular case conferences with clients and service providers as needed
• Conduct monthly home visits for caseload and field work with clients when needed
• Assist with managing and directing all walk-in clients

• Maintain familiarity with agency and city resources available to clients
• Document progress notes for all encounters and services provided to clients
• Participate in regular meetings trainings and weekly supervision with supervisor and other support staff
• Opportunities for clinical work through intensive case management crisis counseling and substance abuse counseling
• Opportunities to provide group counseling
• Opportunities to earn LCSW and LMHC qualifying licensing hours
• Perform additional duties as assigned

Program Specific Responsibilities

• Completing ongoing Treatment Plans and Assessments for caseload
• Coordinate and connect clients to variety of medical mental health and behavioral health physicians and services
• Assessing ongoing eligibility for various entitlements and resources for caseload
• Meeting monthly reporting requirements including timely documentation and engagement with full caseload
• Assisting clients with Representative Payee services including budgeting and financial education
• Assisting clients with Medication Monitoring on a daily weekly or as needed basis

Skills/Abilities

• Strong writing and oral communication skills
• Strong presentation skills and ability to represent the agency at functions and meetings
• Ability to collect and analyze client demographics and outcome
• Excellent organizational and teambuilding skills
• Ability to use a computer for prolonged periods
• Ability to occasionally lift and/or move up to 10 pounds
• Ability to stand walk or sit for long periods of time
• Ability to climb five flights of stairs if required to conduct home visits and/or fieldwork
• Ability to bend and retrieve objects and/or documents
• Ability to travel in the boroughs of New York City and its adjacent counties via public transportation
• Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather including inclement weather if required to conduct home visits and/or field work

BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms conditions and privileges of employment including but not limited to recruitment hiring compensation training and employee development placement promotion demotion upgrading downgrading transfer layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race color gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition military and veteran status gender identity or expression genetic information status as a victim of domestic violence or any other characteristic protected by federal state or local law. If you require reasonable accommodation as part of the application process please contact .

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