Computer Technician

Marquette, MI - USA

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

DATE: February 17 2026

POSITION: Computer Technician

DEPARTMENT: Information Systems

BASE RATE: $25.45 per hour with potential for additional compensation based on qualifications

POSITION SUMMARY:

Maintains information systems desktops laptops mobile devices phones printers and video conferencing equipment; provides end-user support and training; and helps maintain documentation related to installing configuring and moving equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Follows established Upper Peninsula Health Plan (UPHP) policies and procedures objectives safety standards and sensitivity to confidential information.

2. Designs and implements Microsoft Intune solutions for endpoint management including device enrollment configuration security application packaging and deployment conditional access patching and ongoing service upgrades.

3. Troubleshoots problems with computer systems including troubleshooting hardware and software email network and peripheral equipment problems; makes repairs and corrections where required.

4. Prepares and submits vendor warranty claims parts and documentation associated with warranty repairs.

5. Assists with the installation and ongoing configuration of departmental equipment; manages timelines to ensure projects are delivered in an agreed time frame; escalates issues as necessary to the Network Administrator or Manager.

6. Performs preventive maintenance for computer communication and peripheral equipment.

7. Provides training support and assistance to internal and remote system users; troubleshoots and/or resolves problems.

8. Sets up video conferencing equipment laptops and projectors as needed for meetings.

9. Performs end-user backups & restores and logs all backup activities.

10. Undertakes special projects and assignments and attends meetings as needed.

11. Provides and maintains up to date written documentation of all activities; logs all work performed in help desk system as appropriate.

12. Maintains confidentiality of client data.

13. Performs other related duties as assigned or requested.

POSITION QUALIFICATIONS:

Education:

Minimum:

Associate degree in computer science or related field; three (3) years of relevant experience in lieu of a degree will be considered

Preferred:

Bachelors degree in computer science or related field

Experience:

Minimum:

One (1) year of experience in information technology (IT) support; relevant post-secondary coursework will be considered in lieu of professional IT support experience.

Preferred:

Two (2) to three (3) years of experience in information technology (IT) support

Required Skills:

Advanced understanding of PC troubleshooting and repair

Familiarity with Microsoft Intune

Ability to effectively communicate with diverse audiences

Ability to adhere to deadlines and manage multiple tasks effectively

Ability to be flexible in demanding situations

Computer and/or keyboarding skills required

Excellent human relation and oral/written communication

Excellent organizational abilities

Desired Skills:

Experience supporting phone systems (traditional and cloud-based VoIP) email servers and web servers

Experience supporting Microsoft 365 applications including Teams OneDrive and Outlook

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards but as general guidelines that should be considered along with other job-related selection or promotional criteria.

Physical Requirements:

This job requires the ability to perform the essential functions contained in the description. These include but are not limited to the following requirements. Reasonable accommodations may be made for otherwise qualified applicants unable to fulfill one or more of these requirements:

Ability to access departmental files

Ability to enter and access information from a computer

Ability to access all areas of the UPHP offices

Moderate physical effort (lift/carry up to 50 pounds)

Occasionally lifts supplies/equipment

Occasional reaching stooping bending kneeling crouching

Prolonged periods of sitting

Occasional prolonged standing

Manual dexterity and mobility

Working Conditions:

Works in office conditions but occasional travel may be required

Open office area subject to noise/distractions

Occasionally subjected to irregular hours

Required Experience:

DATE: February 17 2026POSITION: Computer TechnicianDEPARTMENT: Information SystemsBASE RATE: $25.45 per hour with potential for additional compensation based on qualificationsPOSITION SUMMARY:Maintains information systems desktops laptops mobile devices phones printers and video conferencing equipme...