Sales Operations Manager
Position Summary:
We are seeking a Sales Operations Manager to support and scale our commercial efforts in the gaming industry.
The Sales Operations Manager plays a critical role in driving revenue efficiency and scalability across the organization owning multi-channel demand generation market intelligence and analytics for divisions forming part of TransPerfect Games group such as The Mill and MPC. The successful candidate will support global Business Development and Sales Operations through actionable insights lead generation campaigns automation and industry reporting contributing to data-driven decision-making across platforms and regions.
This role owns the sales operating rhythmfrom pipeline management and forecasting to tooling reporting and performance optimization.
Position responsibilities:
Administer and optimize CRM and sales tools owning multi-channel demand generation (LinkedIn HubSpot email sequencing Clay automations)
Leverage existing technologies to build and maintain a real-time market intelligence system ensuring data accuracy
Create account prioritization and scoring frameworks
Design launch and optimize demand generation campaigns ensuring operational readiness at all times
Build advanced dashboards analytics and performance reports for Sales Operations setting and tracking KPIs
Own sales forecasting pipeline management and revenue reporting sharing insights and presenting to management and involved stakeholders on a weekly basis
Act as an internal expert on gaming market shifts producing predictive analytics and trend reports across the global gaming industry
Identify and implement automations to improve efficiency and scalability
Perform other special projects or duties when required
Timeline:
30 day plan (Foundation):
Audit existing lead generation processes CRM data and outbound channels
Begin building a baseline market intelligence framework
Deliver weekly insights reports to Business Development teams
60 day plan (Build & Operationalize):
Launch optimized LinkedIn email Clay sequences
Implement dashboards for Sales Operations
Produce competitor and game-title tracking systems
90 day plan (Scale & Optimize):
Launch full rollout of the market intelligence platform
Deliver monthly industry Outlook presentations for leadership
Demand generation contributing measurable pipeline growth
Essential skills and experience required:
Minimum Bachelors Degree or its equivalent
Superior written and spoken communication skills in English
4 years of experience in Sales Operations functions or related positions
Solid knowledge of and proven professional experience in the Gaming industry
Strong analytical skills with previous experience in data analysis using business intelligence tools for reporting and market research
Hands-on experience with CRM systems
Results-driven ability to work independently and take ownership with limited supervision
Continuous improvement mindset with the ability to identify bottlenecks and drive process optimization and automation
Desired skills and experience:
Knowledge of and/or experience using Clay automations
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Required Experience:
Manager
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more