Lead Consultant Batch Operations

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Lead Consultant - Batch Operations
In this role you will be responsible for coding testing and delivering high quality deliverables and should be willing to learn new technologies.
Responsibilities
Manage end of day Batch incidents - partnership with application development and operational support partners
Impact analysis of job abends root case analysis
Manage overall delays to the IM critical milestones case of failures and notification to downstream teams
Recovery instructions job and/or batch abends (mainframe and distributed)
Communications on incidents greater than severity S5
Continuous focus on identifying and implementing opportunities to drive better efficiencies
Monitor critical milestone completion timelines and track any unexplained deviations
Perform Batch ready for business (RFB) checkouts before start of business day
Setup Batch alerts for new onboardings and fine tune existing ones
Monitor alerts related to abends long running jobs platform exceptions including space CPUs that may be specific to platforms and application
Develop and maintain Batch run books review audit trails
Leadership communication Batch status and KPIs
Review job level dependents resource utilization patter CPU consumption patterns and devise ways to optimize
Batch time dependencies and white space analysis
Development of Tool strategy - Adoption/In-house development of tools and dashboards
New batch onboardings - process development
Planning execution support collaboration and follow through with actionable related to of DR flips DR / BCP / Isolation tests
Planning and support for Batch platform related events like Database Network Storage schedulers other tool version upgrades
Ensure data in Prod and BCP environments are in sync
Review of Temporary Access requests / Get Access entitlements and grant/revoke as appropriate
Support with the setup of Integration and conversion environment for Non-Production
Handle Batch escalations and unresolved issues from within the team and to external business partners and engineering teams

Qualifications we seek in you!
Minimum Qualifications
BE/B Tech/MCA
Excellent written and verbal communication skills
Basic understanding of Investment Management/financial services domain knowledge

Preferred Qualifications/ Skills
Java JavaScript (with ExtJS). Java Spring Boot
VB Script Perl HTML Angular Service Now
Shell Scripting UIpath/Pega Bot scripting PRPC
React Python Microservices
C# .Net ETL Informatica C Extjs TypeScript R-Code XML/XSLT SQL T-SQL PL/SQL PHP VB Script Microsoft Power Platforms (Power Apps/Power Automate/ Power BI) Autosys Informatica BOXI/Crystal Reports Comet MQ Cloud Fundamentals (Azure/AWS) Service Now Pager Duty Splunk Prometheus AppDynamics Apica Nagios GitHub SDLC Jenkins JIRA Confluence ESP SQL Server Snowflake HVR QlickView Tableau Linux Windows Postgres DB2 Sybase Oracle Elasticsearch Neo4J Hazelcast Networking Concepts ITIL Mainframe Grafana Loki Batch Flows and Architecture Office Suite (Power Point Excel Word)

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.