Lead Consultant VMwareWindows Data Center Operations Engineer

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today. Get to know us at and on LinkedIn X YouTube and Facebook.

Inviting applications for the role of Lead Consultant - VMware/Windows Data Center Operations Engineer
In this role you will play a critical role in managing and maintaining VMware Windows and AWS infrastructure within our data center environment. This position ensures the availability reliability and performance of virtualized and Windows-based systems supporting business operations across the organization.

Responsibilities
Manage and maintain AWS cloud environment.
Manage and maintain VMware infrastructure including VxRail vSphere ESXi hosts vSAN and virtual machines ensuring high availability and performance.
Manage and maintain cisco UCS environment.
Manage and maintain Beyond trust password safe environment.
Administer Windows servers including Active Directory DNS DHCP File server and Group Policy management.
Monitor the performance and availability of VMware and Windows systems implementing optimization strategies to enhance efficiency and scalability.
Provide L2/L3 support for VMware and Windows-related incidents and service requests ensuring timely resolution and minimal impact on business operations.
Utilize scripting languages (e.g. PowerShell PowerCLI) to automate routine tasks and improve operational efficiency.
Implement and adhere to security policies procedures and best practices for VMware and Windows environments ensuring compliance with industry standards and regulatory requirements.
Maintain accurate documentation of system configurations operational procedures and troubleshooting steps. Generate reports on system performance and health metrics.
Work closely with network engineers system administrators and other IT teams to ensure integrated and efficient operations of VMware and Windows systems.
Manage changes to the VMware and Windows environments through rigorous testing coordination and documentation to minimize risks and disruptions.

Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelors degree in Computer Science Information Technology or a related field (or equivalent work experience).
Good years of experience in managing and supporting VMware and Windows systems within a data center or IT infrastructure environment.
Proficiency in VMware technologies such as VxRail vSAN vSphere ESXi and vCenter.
Strong knowledge of Windows Server operating systems including Active Directory DNS DHCP and Group Policy.
Strong knowledge of working and managing beyond trust password safe.
Strong knowledge of working on Dell and Cisco servers.
Experience with system management and monitoring tools.
Proficiency in scripting languages (e.g. PowerShell PowerCLI) for automation and task execution.

Preferred Qualifications/ Skills

Certifications related to VMware (e.g. VCP - VMware Certified Professional) and Windows Server (e.g. MCSA: Windows Server).
Certifications related to AWS cloud.
Experience with configuration management tools (e.g. Ansible Puppet).
Familiarity with ITIL or other IT service management frameworks.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work effectively both independently and as part of a team.
Commitment to providing exceptional customer service and support.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.