Event & Experience Team Member (Part-Time)

Dillons Small Batch Distillers is growing our Events & Experiences team and were looking for energetic hospitality-driven individuals who love spirits people and creating memorable moments.

As aPart-Time Event & Experience Team Member youll play an essential role in bringing the Dillons brand to life both on-site at our distillery and out in the community. Youll help execute our signature guest experiences and represent Dillons at markets festivals and offsite event.

What Youll Do

Event & Experience Execution

• Set up host and lead ourCraft Your Own Ginandcocktailâmaking experiences ensuring every guest leaves inspired and delighted.
• Support all onâproperty events including markets pop-ups and large-scale festivals.
• Ensure safety and compliance in production-adjacent areas during tours.
• Encourage and report retail purchases after experiences and tours.
• Support store staff with meeting sales goals set by management.
• Promote Sipping Society sign-ups email capture and upcoming events.

Brand Representation

• Act as aDillons brand ambassadorat offsite events alongside the Events Coordinator.
• Engage warmly and professionally with guests partners and vendors while representing our story our craft and our spirits.

Retail & Guest Support

• Be trained on Dillons spirits production processes and tour information.
• Provide support in our retail store on an asâneeded basis offering exceptional guest service and product knowledge.
• Lead engaging distillery tours: production overview grain-to-glass storytelling explaining our unique process and tasting education.
• Tailor tour depth for audience type (enthusiasts newcomers).

What You Bring

• Hospitality or customer service experience you know how to make guests feel welcome informed and taken care of.
• An upbeat peopleâfirst attitude and a passion for creating memorable experiences.
• Interest in cocktails and spirits experience is an asset but not required. Well teach you everything you need to know about the Dillons way.
• Smart Serve Ontario certification (required before start date).

• Comfort working flexible hours including evenings and weekends depending on event schedules.
• Ability to lift and move event materials (typical event setup requirements).

What We Offer

• Comprehensive training on our spirits brand story and guest experience standards.
• A dynamic fun and collaborative work environment.
• Opportunities to grow within a unique craft spirits setting.
• A chance to be part of a team that values creativity authenticity and great hospitality.
• Staff discounts on spirits/merchandise. (25%)
• $20/hour

Our Values:

At Dillons we live by 5 core values every day. They are the cornerstone of our culture and the values that we look for in who we hire:

Sense of Urgency

• We value sense of urgency because we are a fast-paced company in a fast-paced industry
• You act as if there is no tomorrow and get it done today

Authenticity

• We value authenticity because we need to stay real
• You are authentic diplomatic respectful thoughtful and you always have the best intentions

Simplicity

• We value simplicity; why use 50 words when you can use 5
• You thrive in ambiguity are comfortable with change and bring simplicity to complex situations or grey area

Humility

• We value humility; there is no room for egos here
• Youre not stubborn you listen take feedback/direction and respond quickly to changing direction. We are a team that supports each other

Trust

• We value trust because unless we are both trusted and trusting we will not succeed as a team
• You put trust in others and do your best to never let anyone down