Dental Supervisor
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Job Location:
Blaine, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
HealthPartners is hiring for a Dental Supervisor to support our Blaine and White Bear Lake Dental Clinics. This position provides leadership and effective administration of daily clinic operations within one or more clinics. Support team members in the delivery of outstanding patient care and service. Work in collaboration with the regional manager and the chief of professional services as a cohesive management team.
ACCOUNTABILITIES:
Act as an effective consistent role model of service excellence exemplifying respect compassion and responsiveness to all team members and patients.
Responsible for overseeing staff including having the authority to hire onboard reward and recognize review work performance promote transfer lay off and conduct employee discipline and discharge.
Conduct staff rounding to foster purposeful conversations that focus on positives as well as important aspects of the work group and patient care.
Hold self and staff accountable to meeting high standards of service for all patients and members.
Actively listen and resolve patients/members/families concerns about their care or service seeking to understand each situation through the eyes of the patient.
Collaborate with staff on identifying trends affecting patient satisfaction and execute plans for improvement and service recovery.
Develop implement and evaluate the annual budget and annual plan for areas of responsibility.
Act as a responsible steward of resources including staff supplies time and property.
Liaison with Payroll Dental Accounting Human Resources Member services and other departments as needed.
Develop agendas and facilitate clinic meetings to gather input and provide feedback to team members regarding care initiatives outcomes and clinic financial standing.
Use data and quality management tools and measures to monitor best practices standards and outcomes of care.
Attain and continue to improve on the organizations Mission Vision and Values.
Oversee physical clinic facilities to ensure the overall safety of team members and patients.
Participate in coordinate and/or attend community events such as health fairs or community parades as a representative of HealthPartners Dental Group.
Perform other related duties as assigned.
REQUIRED QUALIFICATIONS:
Bachelors degree in Healthcare Management or Business with a minimum of two years supervisory/leadership experience; preferably in a healthcare setting or four years of supervisory/leadership experience in a healthcare.
Ability to use adaptive leadership styles relative to the needs of the staff or situation.
Well-developed communication and interpersonal skills.
Ability to plan and utilize time effectively to accomplish multiple high priority objectives.
Ability to gather and analyze data effectively to understand critical factors and undertake appropriate problem-solving activities.
Evidence of strong Intercultural competence.
PREFERRED QUALIFICATIONS:
Knowledge of dental operations.
Leadership/management experience in a union environment.
Leadership/management experience overseeing multiple-locations.
Experience working with diverse populations.
Required Experience:
Manager
Key Skills
- Office Manager Experience
- Accounts Receivable
- Dentrix
- Computer Operation
- ICD-10
- Dental Receptionist
- Chairside Assisting
- Dental Office Experience
- Medical Billing
- Front Desk
- CPT Coding
- Eaglesoft
About Company
At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care ... View more
