Junior IT Support Technician

Dorking - UK

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Posting End Date: March 09

Who are we

Were a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group were on a collective mission to help the working world thrive.

The role

What will you be doing

Role: Junior IT Support Technician
Location: Dorking (with hybrid working) Some occasional travel to other offices for support activities or divisional meetings as required.
Salary: Circa 30000

Unum UK is seeking an Junior IT Support Technician to join our Modern Workplace team. This is a great opportunity for someone early in their careerwhether you have around a year of experience in a Service Desk or tech support environment or youve built solid foundational IT skills and are ready to take the next step.

Working as part of the Modern Workplace team you will help deliver reliable secure and user-friendly digital services by providing technical assistance performing routine maintenance tasks and supporting internal users with day-to-day technology needs. You will play a key role in supporting the operation of the organisations modern workplace end-user technology.

If you are a curious collaborative team player whos eager to learn and grow this is an excellent opportunity.

What will you bring

What youll do

Provide technical support to colleagues in person at the Tech Bar and remotely helping with hardware software and collaboration tools.
Assist with the setup installation and configuration of laptops mobile devices peripherals
Support Microsoft 365 applications such as Outlook and Teams guiding users through common issues
Support meeting room technologies including Microsoft Teams Rooms basic AV troubleshooting and presentation equipment (with guidance)
Assist with Microsoft Teams Live Events to enable smoot business communications
Support onboarding new starters/offboarding and troubleshooting issues

About you

A positive adaptable approach and the ability to handle multiple priorities.
Confident communicator with a strong customerfocused mindset.
Some experience in a Service Desk or IT support environment is helpful but not essential if you have the right aptitude and enthusiasm.
Familiarity with operating systems such as Windows or macOS (handson experience is a bonus)
Experience using an ITSM tool (like ServiceNow) is desirable but were happy to support you in learning this

Our Benefits:

Generous Bonus
DC pension scheme
Life medical and income Insurance
Access to remote GP nutrition coaching personal training unlimited mental health support and medical 2nd opinion
27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays)
Salary sacrifice electric car scheme

#LI-AM1

#LI-Hybrid

Why join us

At Unum weve created a workplace where people feel supported to progress and grow and can see their ambitions coming to life.

Weve built a supportive inclusive environment where you can be yourself whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth your possibilities are endless.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process please send a request to .

Company:

Unum UK

Required Experience:

Junior IC

Job Posting End Date: March 09Who are weWere a specialist employee benefits provider striving to create healthy happy workplaces. As part of the international Unum Group were on a collective mission to help the working world thrive.The roleWhat will you be doingRole: Junior IT Support TechnicianLoca...