Scheduler Baldwin Specialty Surgery Center
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Benefits
As a Scheduler youll join a team and be a part of a culture thats dedicated to providing top quality care to our patients. Our full-time employees enjoy a robust benefits package which may include health insurance 401(k) licensure/certification reimbursement tuition reimbursement and student loan assistance for eligible roles.
Job Summary
The Scheduling Clerk is responsible for coordinating and managing patient appointments to ensure efficient scheduling and a seamless patient experience. This role involves working closely with healthcare providers patients and administrative teams to schedule consultations treatments procedures and follow-ups in a timely and accurate manner. The Scheduling Clerk also maintains accurate scheduling records resolves conflicts and provides clerical support to the facilitys administrative functions.
Essential Functions
- Schedules patient appointments for consultations tests procedures and follow-ups ensuring proper allocation of time and resources.
- Notifies patients of appointment confirmations cancellations or reschedules as well as providing necessary information and instructions.
- Accurately enters and updates patient information into the electronic health records (EHR) or scheduling system.
- Manages scheduling conflicts ensuring that appointments do not overlap and that resources (e.g. rooms equipment and staff) are properly allocated.
- Provides general administrative support including answering calls filing documents processing appointment-related paperwork and faxing information as needed.
- Assists with patient check-in and registration ensuring patients are properly checked in for scheduled appointments and providing any necessary instructions.
- Communicates with physicians nurses and other medical professionals to ensure appointments are properly scheduled based on clinical priorities and patient needs.
- Generates and maintains scheduling reports tracking cancellations reschedules and appointment trends for departmental reporting and process improvements.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Associate Degree or certification in Healthcare Administration Medical Office Administration or a related field preferred
- 0-2 years of experience in medical scheduling administrative support or customer service preferred
- 0-2 years of experience with electronic medical record (EMR) systems scheduling software or medical front desk operations preferred
Knowledge Skills and Abilities
- Strong knowledge of appointment scheduling patient flow management and administrative procedures.
- Proficiency in EHR systems scheduling software and office applications.
- Excellent customer service and communication skills with the ability to interact professionally with patients families and healthcare teams.
- Strong organizational and problem-solving skills ensuring accuracy and efficiency in scheduling operations.
- Ability to handle high call volumes and manage multiple tasks efficiently in a fast-paced healthcare environment.
- Knowledge of HIPAA regulations and patient privacy standards.
Key Skills
- Employee Orientation
- Operational Risk Management
- Primavera
- Computer Skills
- Primavera P6
- Medical office experience
- Medical Terminology
- Schedule Management
- Production Planning
- Microsoft Project
- Medical Scheduling
- Phone Etiquette
About Company
For more than 40 years, CHS has been developing and operating healthcare delivery systems committed to helping people get well and live healthier.
