We are currently looking for a DAQ Classifier to join ourData Assurance and Quality Unit Team within the Healthcare Quality and Access Group.
This is a full-time opportunity on a permanent basis. The role will be based in 10 South Colonnade Canary Wharf London E14 4PU.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible hybrid way of working with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role this can flex up to 12 days a month with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Remote working is potentially available for some specific roles. Please discuss this with the recruiting manager before accepting an appointment.
Who are we
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices underpinned by science and research.
The objective of the Healthcare Quality and Access portfolio is to drive quality and critically appraise benefits and risks to inform robust decisions on healthcare access including accelerated access pathways. It will do this by bringing together a fusion of our capabilities across both medicines and medical devices to enable licensing and market access as well as ensuring compliance with regulations and standards.
Within the unit the operational delivery function is split into work streams each focussed on specific processes. There is a strong focus on flexible proactive operational and personnel performance management to ensure delivery against service level and legislative targets. Data Assurance & Quality (DAQ)Classifiers are expected to work in all areas of the unit in response to fluctuating operational pressures
Whats the role
Key responsibilities:
Support the delivery of three core activities; to cover activities required for DAQ unit to function.
Take ownership and responsibility of own training and development activities.
Fully comply with SOPs and Unit guides in completion of daily activities highlighting any issues or concerns to Senior Classifier/Delivery Manager as they arise.
Work with DAQ operational managers in identifying process issues and solutions.
Who are we looking for
Proven organisational skills and a demonstrable track record working to deadlines in a pressurised target driven environment whilst maintaining high standards of quality
Demonstrate knowledge and interpretation of the regulatory procedures surrounding the licensing of medicinal products in the UK and Europe.
Relevant experience reviewing complex scientific and regulatory documentation and dealing with databases to ensure high standards of data quality and accuracy.
Demonstrate experience of communicating complex medical or regulatory information clearly and accurately to applicants and professional colleagues.
Method of assessment: AApplication TTest IInterview PPresentation
Behaviour Criteria:
Changing and Improving -Regularly review own and teams work and take the initiative to suggest ideas to make improvements. Give feedback on changes in a constructive manner. Take a positive open approach to the possibility of change and encourage others to do the same. Help others to understand changes and the reasons they are being put in place. Identify and act on the effects changes are having on your role and that of the team. Look for ways to use technology to achieve efficient and effective results. Consider accessibility needs of the diverse range of end users. | (I) |
Making Effective Decisions - Take responsibility for making effective and fair decisions in a timely manner. Analyse and research further information to support decisions. Talk to relevant people to get advice and information when unsure how to proceed. Explain how decisions have been reached in a clear and concise way both verbally and in writing. Demonstrate the consideration of all options costs risks and wider implications including the diverse needs of end users and any accessibility requirements. | (A) |
Managing a Quality Service - Work with customers to understand their needs and expectations. Create clear plans and set priorities which meet the needs of both the customer and the business. Clearly explain to customers what can be done. Keep colleagues and stakeholders fully informed of plans possibilities and progress. Identify common problems that affect service report them and find possible solutions. Deliver good customer service which balances quality and cost effectiveness. | (A) |
Deliveringat Pace - Regularly review the success of activities in the team to identify barriers to progress or challenging objectives. Identify who and what is required to ensure success set clear goals and areas of responsibility and continually assess workloads considering individual needs. Follow relevant policies procedures and legislation to complete your work. Ensure colleagues have the correct tools and resources available to them to do their jobs. Have a positive and focused attitude to achieving outcomes despite any setbacks. Regularly check performance against objectives making suggestions for improvement or taking corrective action where necessary. Ensure that colleagues are supported where tasks are challenging. | (A I) |
Seeing the Big Picture -Understand how your work and the work of your team supports wider objectives and meets the diverse needs of stakeholders. Keep up to date with the issues that affect your work area. Take an active interest in expanding knowledge in areas related to your work. Focus on overall goals and not just specific tasks to meet priorities. | (A) |
Working Together -Develop a range of contacts outside own team and identify opportunities to share knowledge information and learning. Show genuine interest when listening to others. Contribute to an inclusive working environment where all opinions and challenges are listened to and all individual needs are taken into account. Ensure it is clear that bullying harassment and discrimination are unacceptable. Offer support and help to colleagues when in need including consideration of your own and their wellbeing. Change ways of working to aid cooperation within and between teams in order to achieve results. | (AI) |
Experience Criteria:
|
Technical Criteria:
Demonstrate experience of communicating complex medical or regulatory information clearly and accurately to applicants and professional colleagues. (I)
Demonstrate knowledge and interpretation of the regulatory procedures surrounding the licensing of medicinal products in the UK and Europe. (I)
Relevant Life Sciences Degree or significant equivalent experience in a related area. (A)
Strengths Criteria
Focused (I)
Challenger (I)
Team Player (I)
Problem Solver (I)
If you would like to find out more about this fantastic opportunity please read our Job Description and Person Specification!
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The selection process:
We use the Civil Service Success Profiles to assess our candidatesfind out more here.
Online application form including questions based on theBehaviour Experience and Technical Success Profiles.Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind and our Hiring Managers will not be able to access your CV when reviewing your application.
Interview which can include questions based on theBehaviour Experience Technical and Strengths Success Profiles.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allowsufficienttime. You can view the competencies for this role in the job description.
In the instance that we receive a high number of applications we will hold an initial sift based on the lead criteria of candidates having a relevant Life Sciences Degree or significant equivalent experience in a related area.
Use of AI in Job Applications
Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see ourcandidate guidancefor more information on appropriate and inappropriate use.
If you require any disability related adjustments at any point during the process please contact as soon as possible.
Closing date:06/03/2026
Shortlisting date: 11/03/2026
Interview date:23/03/2026
If you need assistance applying for this role or have any other questionsplease contact
Candidates will be subject to UK immigration requirements as well as Civil Service nationality information on whether you are able to apply is availablehere.
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must completebasic personnel security standard checks.
Certain roles within the MHRA will require post holders to have vaccinations and in some circumstances routine health surveillance. These roles include:
Laboratory-based roles working directly with known pathogens
Maintenance roles particularly those required to work in laboratory settings
Roles that involve visiting other establishments where vaccination is required
Roles required to travel overseas where specific vaccination may be required.
Applicants who are successful at interview will be as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes including Tax-Free Childcare. Determine your eligibilityhere.
Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt they should seek clarification before accepting a job offer.
Staff joining on promotion will receive up to a 10% increase of their current basic salary or the pay band minimum whichever is the greater.
The individual will not retain any allowances paid by the former department/Agency unless there are special circumstances such as a reserved right to those allowances on transfer.
Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries please contact.
In accordance with the Civil Service Commissioners Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointmenton the basis ofmerit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint you should firstly contact
If you are not satisfied with the response you receive you can contact the Civil Service Commission at:
Civil Service Commission
Room G/8
1Horse Guards Road
London
SW1A 2HQ
About Us The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The agency is made up of c.1300 staff working across ... View more